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I just created a Google Cloud Platform account and wanted to start a Compute Engine project. When I tried it asked me to set up my billing info. I put in all my information and pressed "submit and enable billing", but recieved an error:

"An unexpected error has occurred. Please try again later. [OR-CBAT-05]"

I tried looking it up but i could not find what the error code is for, google directed me to stackoverflow for an answer so now I'm here. Thank you for your time in advance.

John Hanley
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chriscrutt
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2 Answers2

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This might be due to a suspended billing account. I had an email saying I needed to provide more verification. After that process was finalised I was able to enable billing successfully.

lightandlight
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  • yes i just received an email saying my account has been suspended, bummer lol. Thank you for your time. – chriscrutt May 16 '17 at 22:12
  • faced the same issue, but had to go through a 48-hour waiting period because of a bug in their verification process. Lesson learnt - set up billing at least 48 hours before it is needed. – essbee Sep 25 '20 at 07:27
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Look for Google Cloud Platform console help.

then Verify payment information to continue..

https://support.google.com/cloud/contact/verify?contact_type=verify&cloud_account_id..

Subrat Kumar Palhar
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