ServiceNow renaming attachment not getting SysId

Question

In ServiceNow, I have written script in business login - script actions. While adding and deleting I am getting sysId but when renaming the attachment I am not able to get sys_id.

sendnotification();
function sendnotification()
{
    try
    {
        var r = new sn_ws.RESTMessageV2('IqtrackTest', 'AttachmentPost');

        r.setStringParameterNoEscape('sys_id',current.sys_id);        
        r.setStringParameterNoEscape('sysparm_TableName',current.getTableName());
        r.setStringParameterNoEscape('Action',"Attachment_Renamed");

        var response = r.execute();
        var responseBody = response.getBody();
        var httpStatus = response.getStatusCode();
    }
    catch(ex) 
    {
        var message = ex.getMessage();
    }
}

What is `current` in this context? Also, this is a script action, so I'm guessing triggered by an event. It would help to know what the event is and what triggers it (e.g. eventQueue in an after update business rule). — Joey, Jun 12 '17 at 15:35
What is the event when renaming the attachement? There is an event with attachment.rename in script action in that i have added the above code. Any other event i can plug with. — Nayas Subramanian, Jun 13 '17 at 03:51
@Joey What is the event when renaming the attachement? There is an event with attachment.rename in script action in that i have added the above code. Any other event i can plug with — Nayas Subramanian, Jun 13 '17 at 04:05
I see an event named `attachment.renamed`, is that what you mean? That gets triggered when an attachment file name is changed through the UI. — Joey, Jun 14 '17 at 00:01

Abinash · Accepted Answer · 2017-06-14T06:38:51.187

2

try this

  var record = new GlideRecord('sys_attachment');
  record.addQuery('user_name',gs.getUserName());
  record.orderByDesc('sys_updated_on');
  record.setLimit(1);
  record.query();
  if (record.next())
  {
    gs.print(record.getValue("sys_id"));
    gs.print(record.getDisplayValue("file_name"));
    gs.error("file name"+record.getDisplayValue("file_name"));
  }

edited Jun 14 '17 at 06:38

answered Jun 14 '17 at 06:17

Abinash

471
3
13

score 0 · Answer 2 · edited Jul 21 '17 at 13:07

0

Just run this code in your Background Script

var temp= new GlideRecord('sys_attachment');
temp.addQuery('user_name',gs.getUserName());
temp.orderByDesc('sys_updated_on');
temp.setLimit(1);
temp.query();

if (temp.next()){
    gs.print(temp.getValue("sys_id"));
}

edited Jul 21 '17 at 13:07

azro

53,056
7
34
70

answered Jul 21 '17 at 12:38

Bhushan Maindarkar

1
8

ServiceNow renaming attachment not getting SysId

2 Answers2