Error: Failed to load the native TensorFlow runtime

Question

Today I installed TensorFlow using:

C:\>pip3 install --upgrade tensorflow
Collecting tensorflow
  Using cached tensorflow-1.2.0-cp35-cp35m-win_amd64.whl
Requirement already up-to-date: bleach==1.5.0 in c:\python35\lib\site-packages (
from tensorflow)
Requirement already up-to-date: werkzeug>=0.11.10 in c:\python35\lib\site-packag
es (from tensorflow)
Requirement already up-to-date: html5lib==0.9999999 in c:\python35\lib\site-pack
ages (from tensorflow)
Requirement already up-to-date: protobuf>=3.2.0 in c:\python35\lib\site-packages
 (from tensorflow)
Requirement already up-to-date: backports.weakref==1.0rc1 in c:\python35\lib\sit
e-packages (from tensorflow)
Requirement already up-to-date: markdown==2.2.0 in c:\python35\lib\site-packages
 (from tensorflow)
Requirement already up-to-date: numpy>=1.11.0 in c:\python35\lib\site-packages (
from tensorflow)
Requirement already up-to-date: six>=1.10.0 in c:\python35\lib\site-packages (fr
om tensorflow)
Requirement already up-to-date: wheel>=0.26 in c:\python35\lib\site-packages (fr
om tensorflow)
Requirement already up-to-date: setuptools in c:\python35\lib\site-packages (fro
m protobuf>=3.2.0->tensorflow)
Installing collected packages: tensorflow
Successfully installed tensorflow-1.2.0

When I tried to import TensorFlow, it throws:

C:\>python
Python 3.5.2 (v3.5.2:4def2a2901a5, Jun 25 2016, 22:18:55) [MSC v.1900 64 bit (AM
D64)] on win32
Type "help", "copyright", "credits" or "license" for more information.
>>> import tensorflow as tf
Traceback (most recent call last):
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow_intern
al.py", line 18, in swig_import_helper
    return importlib.import_module(mname)
  File "C:\Python35\lib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 986, in _gcd_import
  File "<frozen importlib._bootstrap>", line 969, in _find_and_load
  File "<frozen importlib._bootstrap>", line 958, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 666, in _load_unlocked
  File "<frozen importlib._bootstrap>", line 577, in module_from_spec
  File "<frozen importlib._bootstrap_external>", line 906, in create_module
  File "<frozen importlib._bootstrap>", line 222, in _call_with_frames_removed
ImportError: DLL load failed: The specified module could not be found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow.py", l
ine 41, in <module>
    from tensorflow.python.pywrap_tensorflow_internal import *
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow_intern
al.py", line 21, in <module>
    _pywrap_tensorflow_internal = swig_import_helper()
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow_intern
al.py", line 20, in swig_import_helper
    return importlib.import_module('_pywrap_tensorflow_internal')
  File "C:\Python35\lib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
ImportError: No module named '_pywrap_tensorflow_internal'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "C:\Python35\lib\site-packages\tensorflow\__init__.py", line 24, in <modu
le>
    from tensorflow.python import *
  File "C:\Python35\lib\site-packages\tensorflow\python\__init__.py", line 49, i
n <module>
    from tensorflow.python import pywrap_tensorflow
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow.py", l
ine 52, in <module>
    raise ImportError(msg)
ImportError: Traceback (most recent call last):
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow_intern
al.py", line 18, in swig_import_helper
    return importlib.import_module(mname)
  File "C:\Python35\lib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 986, in _gcd_import
  File "<frozen importlib._bootstrap>", line 969, in _find_and_load
  File "<frozen importlib._bootstrap>", line 958, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 666, in _load_unlocked
  File "<frozen importlib._bootstrap>", line 577, in module_from_spec
  File "<frozen importlib._bootstrap_external>", line 906, in create_module
  File "<frozen importlib._bootstrap>", line 222, in _call_with_frames_removed
ImportError: DLL load failed: The specified module could not be found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow.py", l
ine 41, in <module>
    from tensorflow.python.pywrap_tensorflow_internal import *
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow_intern
al.py", line 21, in <module>
    _pywrap_tensorflow_internal = swig_import_helper()
  File "C:\Python35\lib\site-packages\tensorflow\python\pywrap_tensorflow_intern
al.py", line 20, in swig_import_helper
    return importlib.import_module('_pywrap_tensorflow_internal')
  File "C:\Python35\lib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
ImportError: No module named '_pywrap_tensorflow_internal'


Failed to load the native TensorFlow runtime.

See https://www.tensorflow.org/install/install_sources#common_installation_probl
ems

for some common reasons and solutions.  Include the entire stack trace
above this error message when asking for help.
>>>

I'm using Python 3.5.2 64bit. I don't really know why the import process throws errors.

See https://www.tensorflow.org/install/install_sources#common_installation_problems — moritzg, Jun 19 '17 at 06:00
Possible duplicate of [Error running basic tensorflow example](https://stackoverflow.com/questions/35953210/error-running-basic-tensorflow-example) — moritzg, Jun 19 '17 at 06:00
thanks, solved, the solution is to install MSVCP140.dll from visual c++ 2015 redist. — galih, Jun 19 '17 at 06:24
https://stackoverflow.com/questions/42011070/on-windows-running-import-tensorflow-generates-no-module-named-pywrap-tenso — user8407851, Aug 02 '17 at 20:16

score 15 · Answer 1 · edited Mar 19 '22 at 21:21

15

My code worked perfectly after executing this line:

pip install tensorflow --upgrade --force-reinstall

edited Mar 19 '22 at 21:21

Dharman

30,962
25
85
135

answered Dec 01 '18 at 06:44

Anil Sah

1,502
1
9
11

score 12 · Answer 2 · answered Sep 25 '18 at 11:07

12

First uninstall this

pip uninstall tensorflow

Now for re installation Download this tensorflow wheel file

Install this using(in same Directory)

pip install tensorflow-1.6.0-cp36-cp36m-win_amd64.whl

answered Sep 25 '18 at 11:07

Umer

1,098
13
31

Had this problem for a week now. This is the only thing that worked. Thanks for sharing – Sotos Feb 28 '19 at 10:31
3

"If your CPU didn't support AVX instructions, you will get ImportError: DLL load failed: A dynamic link library (DLL) initialization routine failed. (Win 10) or ImportError: DLL load failed with error code -1073741795 (Win 7) when using tensorflow official release 1.6.0 and up (pip install tensorflow). You can use pip install [filename].whl which file download from sse2 folder instead of using official AVX binary." [Tensor Flow Wheels for Windows](https://github.com/fo40225/tensorflow-windows-wheel) – Memochipan Jul 03 '19 at 21:12
`pip install tensorflow` is the first command a newbie like me tries when starting with Tensor Flow, not knowing that the version downloaded could not match the PC capabilities. Now I know I can download a specific version using "wheels". – Memochipan Jul 03 '19 at 21:13
The OP uses Python 3.5, downloading and installing a wheel compiled for Python 3.6 is not going to solve their problems. – Martijn Pieters Oct 10 '19 at 22:47

score 4 · Accepted Answer · answered Sep 17 '17 at 20:23

4

simply download MSVCP140.dll, unzip it and then paste it in system32 folder..

answered Sep 17 '17 at 20:23

E LAC SOFT

82
1
5

link for the folder https://www.dll-files.com/msvcp140.dll.html – Kasparov92 Aug 01 '20 at 12:58

score 4 · Answer 4 · answered Sep 25 '17 at 20:04

4

Similar problem occurred with me. I am using Windows 8.1 (64 bit) operating system and Python 3.6.2 (64 bit).

I have solved the problem by installing Visual C++ Redistributable for Visual Studio 2015 (vc_redist.x64.exe) from vc_redist.x64.exe.

answered Sep 25 '17 at 20:04

arshovon

13,270
9
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69

Thank you. I have to use Windows 10 at work and that did the trick for me. – Hagbard Dec 21 '18 at 14:12
This didn't help in my case. – Danijel Jan 17 '20 at 15:08

score 3 · Answer 5 · edited Mar 19 '22 at 21:22

3

If you want to have Tensorflow Version 2 with the least dependencies, use this version:

pip install tensorflow==2.0.0b1

edited Mar 19 '22 at 21:22

Dharman

30,962
25
85
135

answered Feb 28 '20 at 14:26

Benyamin Jafari

27,880
26
135
150

Biman Pal · Answer 6 · 2020-10-04T08:46:51.870

3

You could try to downgrade TensorFlow or use TensorFlow lattest version

pip install tensorflow

edited Oct 04 '20 at 08:46

answered Mar 19 '20 at 17:26

Biman Pal

391
4
9

if issue occur try below mentioned code: pip install --user tensorflow==2.0.0 – Biman Pal Jun 07 '20 at 15:00

score 2 · Answer 7 · answered Sep 22 '17 at 21:21

2

I had a similar error on OSX Siera when i installed tensorflow through pip on python 3.6. It was fixed by using the binary URL that identifies the TensorFlow Python package

sudo pip3 install --upgrade tfBinaryURL   # Python 3.n

in my case tfBinaryURL is as below:

sudo pip3 install --upgrade https://storage.googleapis.com/tensorflow/mac/cpu/tensorflow-1.3.0-py3-none-any.whl

answered Sep 22 '17 at 21:21

Anthony Awuley

3,455
30
20

1

Thanks this helped a lot. I had the same issue on OS X El Capitan and it was resolved thanks to your solution. – user2804064 May 15 '19 at 00:38
Thanks, my issue was resolved thanks to your solution. – Luca Squadrone Mar 20 '21 at 10:51

score 2 · Answer 8 · edited Mar 19 '22 at 21:22

I had the same problem today and I followed all of these advice here as well as many more from other sources in the internet and from my own head. None of them worked.

I had installed tf 1.2.0 and it had no problem importing it

pip3 install --upgrade tensorflow==1.2.0

Further on, I found out that all the versions import well, up to 1.6.0., so I'll go about with 1.5.0. Currently, the latest is 1.7.0.

score 2 · Answer 9 · edited Sep 27 '19 at 10:43

1) I did this : pip uninstall tensorflow
2) Downloaded the file from: tensorflow wheel
3) Then did this : pip install tensorflow-1.6.0-cp36-cp36m-win_amd64.whl

BUT it gave me this Error

ERROR: tensorflow-1.6.0-cp36-cp36m-win_amd64.whl is not a supported wheel on this platform.

so I tried to install tensorflow as a dependency in my installed Anaconda Navigator
AND IT WORKED FOR ME!

score 2 · Answer 10 · answered Dec 13 '19 at 15:12

2

For mac users who us macOS X versions < 10.12.6 install tensorflow version 1.5:

pip install tensorflow==1.5

answered Dec 13 '19 at 15:12

Esterlinkof

1,444
3
22
27

score 1 · Answer 11 · answered May 13 '20 at 15:07

1

You may want to install Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019.

Download msvcp140.dll and add to System32 folder.

answered May 13 '20 at 15:07

ParisaN

1,816
2
23
55

score 0 · Answer 12 · answered Dec 29 '17 at 23:01

Pay attention to CUDA operation, since exactly this error is reported when CUDA is not working at all. Try from cmd e.g. c:\Program Files\NVIDIA GPU Computing Toolkit\CUDA\v8.0\extras\demo_suite>oceanFFT.exe
If it fails, try to update driver (Device manager / Display adapters / NVIDIA...) of your graphics card.

score 0 · Answer 13 · answered Feb 01 '19 at 13:20

go to [https://github.com/fo40225/tensorflow-windows-wheel][1]
based on python and cuda version copy one of the path(I used compiler:VS2017 15.8 ,CUDA:NO ,SIMD:x86_64 and this worked for me)
paste it after https://github.com/fo40225/tensorflow-windows-wheel/blob/master/
download *.whl
open anaconda and change directory to location of *.whl
run this command: pip install *.whl (instead of * must be use name of .whl file)

score 0 · Answer 14 · edited Mar 19 '22 at 21:22

0

I had the same problem, I'm using a macbook unibody (2008) it works perfectly, and I can't update it any more, currently it's running MacOS X 10.11 (El Capitán). So, after being fighting for several hours trying to solve it, I've been able to solve it doing the next thing:

pip uninstall tensorflow

conda install tensorflow instead of "pip"

edited Mar 19 '22 at 21:22

Dharman

30,962
25
85
135

answered Mar 30 '20 at 12:46

pabloverd

614
8
8

Error: Failed to load the native TensorFlow runtime

14 Answers14

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