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Ad control working fine when i use test Id, test ads are displayed, but control empty when i try to set values from my deshboard for a real ad. Ad mediator is enabled.

Here is my xaml:

<Grid Background="{StaticResource ApplicationPageBackgroundThemeBrush}">
        <advertisment:AdControl ApplicationId="App_Id_Of_Ad_from_Dashboard"
                                AdUnitId="11689013"
                                Width="480"
                                Height="80"/>
</Grid>

Here is my dashboard keys for a unit enter image description here

Zhendong Wu - MSFT
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Roxy Cole
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  • This question is already answered in this link https://stackoverflow.com/questions/40259772/adcontrol-not-show-ads – GeralexGR Jul 09 '17 at 17:52

1 Answers1

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Have you published your app? The real ad unit need you to publish your app successfully and it will begin to work after around 24 hours.

Besides, please note that you'd better select a proper banner size so that your ad can be displayed well. If the real unit id still doesn't work, please feel free to share your Ad unit so that I can forward it to related team. Or you can create a free support ticket to report your issue.

Zhendong Wu - MSFT
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    I have the same problem, Test Ads are working in my UWP app, but by putting Live IDs , now it doesn't work, even 2 weeks spent, but didn't get any single impression from Ads. The Supported sizes are accurate and App ID and Ad Unit IDs are put accurate, but still no Ads. What to do please? – Zia Ur Rahman Jun 07 '19 at 12:16
  • the support ticket is not working ... you said if we share the ad units, you will forward it to the related team, so I will share after your reply. – Zia Ur Rahman Jun 07 '19 at 15:26