Adobe Sign access token invalid_request

Question

I'm having trouble with Adobe Sign's OAuth authentication -- every time I try to get my access token with my Client ID and redirect URI, I get this message:

Unable to authorize access because the client configuration is invalid: invalid_request

This is the request that I have been making (with the proper substitution for REDIRECT and CLIENTID):

https://secure.echosign.com/public/oauth? redirect_uri=REDIRECT& response_type=code& client_id=CLIENTID& scope=user_login:self+agreement_send:account

I am fairly new to OAuth and don't understand what I'm doing wrong. Could someone please explain the issues that could result in this error message?

Did you manage to find a solution to this? – chintogtokh Jan 30 '18 at 05:27 — chintogtokh, Jan 30 '18 at 05:27
@coffeecode do you have the solution now? – Krutika Sonawala May 16 '18 at 09:53 — Krutika Sonawala, May 16 '18 at 09:53

score 3 · Answer 1 · answered Mar 27 '19 at 14:31

3

I was having the same problem. I solved it by including the correct shard in the URL after "secure." and before ".echosign". You identify your shard by looking at the URL where you created your application.

I found this information here.

Hope this helps.

answered Mar 27 '19 at 14:31

Edson Neto

31
4

Thanks! Shame that the documentation doesn't mention that – Edmunds22 Apr 04 '19 at 11:34

score 1 · Answer 2 · edited Apr 26 '23 at 18:46

This comment might get helpful for others who are facing issue in Adobe Sign access token invalid_request.

Developer Guide on Sign API: https://opensource.adobe.com/acrobat-sign/developer_guide/index.html

For the Outh process and the link to be used in user's browser: https://secure.na1.adobesign.com/public/oauth/v2?redirect_uri=https://www.google.co.in&response_type=code&client_id=paste_your_client_id_here&scope=user_read:account

If any one using sandbox, https://secure.na1.adobesignsandbox.com//public/oauth/v2?redirect_uri=https://www.google.co.in&response_type=code&client_id=paste_your_client_id_here&scope=user_read:account

Please ensure the correct environment identifier and shard. https://helpx.adobe.com/sign/using/identify-account-shard.html https://helpx.adobe.com/sign/kb/unable-to-authorize-access-because-the-client-configuration-is-invalid-invalid-request-while-running-oauth-process.html

After pasting URL in browser and allowing the access to your API and getting code. Please use endpoint URL to get access token as below: for developer account: https://api.na1.adobesign.com/oauth/v2/token for sandbox account: https://api.na1.adobesignsandbox.com/oauth/v2/token

score 0 · Answer 3 · answered Jul 17 '17 at 21:48

0

Is OK to have spaces in that https request?

answered Jul 17 '17 at 21:48

szeljic

183
8

Yes @szeljic -- I get the same invalid_request error with and without spaces – coffeecode Jul 17 '17 at 22:01

score 0 · Answer 4 · answered Jul 24 '17 at 08:06

0

If you still have a problems with this.

I think your URL is not correct. I using this one

https://secure.na2.echosign.com/public/embeddedWidget

for adobe widget. Adobe require same url for OAuth

https://secure.na2.echosign.com/public/oauth

Check your domain, and try. You can create widget just to see your domain

answered Jul 24 '17 at 08:06

szeljic

183
8

I tried this and it stills results in the same error. I feel like I might have something wrong with my redirect URI - should https://google.com work? I'm trying to test the Adobe platform and do not have my own site to redirect to. I know that it has to be secure and absolute - I can't tell if this is my problem – coffeecode Jul 24 '17 at 16:53
@coffecode I setup https on local, and it's working just fine. Https is required, I think. – szeljic Jul 24 '17 at 19:44

Adobe Sign access token invalid_request

4 Answers4