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I am trying to "Download a CSV of Problem Responses" in the Instructor dashboard's "Data Download" section in Open edX, but while doing this a task became stuck as a "Pending Task".

It has been like this for over 2 days, is there any way to delete the task? I am unable to generate new problem responses until this pending one is completed.

Erik A
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fcb434
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2 Answers2

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Please see the instructions on the Open edX wiki for how to manually fail an instructor task from the Django Admin:

  1. Get the task id you're going to fail from the instructor dashboard: courses.edx.org/courses//instructor
  2. Go to the django admin panel, and click "Instructor tasks", which should be below "Instructor_Task"
  3. Find the instructor task you want to fail
  4. Set the Task state to "FAILURE" (all caps)
  5. Set the Task output to "{}"
  6. Set the Task key to "dummy_task_key"
  7. Click Save
Jill Vogel
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You can view and manage any pending tasks started on the instructor dashboard using the Instructor Task admin view (e.g. https://myopenedx.example.com/admin/instructor_task/instructortask/).

Brandon DeRosier
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