Firebase push notifications are not received on Samsung devices running Android 7.0+

Asked Aug 18 '17 at 22:40

Active Jan 30 '19 at 09:02

Viewed 1,322 times

I have implemented FCM according to official documentation. I do get the messages while the app is in the background or foreground state, or even if it is swiped out of the recent apps screen.

The problem is, that on Samsung S8, messages are not received at all when the app is in the background. (other devices do not have this issue).

To add to the confusion, this problem takes places only with the RELEASE build version of the app. With debug build version everything works as expected.

If you have encountered something similar, please share your experience.

UPDATE

The problem might be that SHA-1 fingerprint for the RELEASE certificate is not stored in the project in Firebase. It is easy to forget to put it there during development.

edited Jan 30 '19 at 08:43

asked Aug 18 '17 at 22:40

Sevastyan Savanyuk

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hey any solution for your problem? – dipali Apr 17 '18 at 10:04
Unfortunately, I haven't figured that out. – Sevastyan Savanyuk Apr 17 '18 at 12:59
Any changes in this? :( – Maury May 09 '18 at 09:37
@Maury Nope. :-( – Sevastyan Savanyuk May 09 '18 at 11:25
@Maury I've updated the question. – Sevastyan Savanyuk Jan 30 '19 at 08:44
please look into https://stackoverflow.com/questions/37711082/how-to-handle-notification-when-app-in-background-in-firebase or https://stackoverflow.com/questions/41276126/android-fcm-notification-not-getting-in-some-android-devices/54326107#54326107 – Sanjeev Jan 30 '19 at 10:58

Firebase push notifications are not received on Samsung devices running Android 7.0+

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