Make a phone call within Google Assistant App

Question

I am trying to develop a Google Assistant App, primarily for Google Home and Google Assistant on the phone.

Is there a way to integrate Google's hands-free calling capability to the Assistant App, so that a user can directly initiate a phone call within my app?

For example. my app is providing a few suggestions for some stores, and will prompt the user to ask if they would like to make a call to a store.

Does anyone know if this is possible?

Many Thanks!

As far as I know this is not supported right now. But I also wish this (and the ability to call other apps like navigation or text messaging and so forth) were available for us to use. — Wolfram Rittmeyer, Oct 11 '17 at 17:58
if we can make call by google assistant why not i can initiate call by an app made for google assistant using dialogflow — Inzamam Malik, Apr 23 '18 at 10:03
Possible duplicate of [Initiating a phone call](https://stackoverflow.com/questions/45133896/initiating-a-phone-call) — lisa p., Aug 20 '18 at 13:19
I want to do the same but i got errors, please help me show some code or any documentation. Open this link issues i am facing https://stackoverflow.com/q/60596851/10744950 — sai ramam chavatapalli, Mar 09 '20 at 09:06

score 3 · Answer 1 · answered Aug 23 '18 at 12:43

3

You can show a call button which will redirect to the specified number on the dialer app.

Here's a way to do that from fulfillment response:

"buttons": [
   {
    "title": "Call",
    "openUrlAction": {
        "url": "tel:+91123456789",
        "androidApp": {
            "packageName": "com.android.phone"
        },
        "versions": []
    }
  }
]

Add this JSON to your response and it will show a button which will redirect to default call app and shows +91123456789 number filled.

EXTRA

Similarly, if you want to send mail then you can add:

{
    "title": "Send Mail to Jay",
    "openUrlAction": {
        "url": "mailto:Jp9573@gmail.com",
        "androidApp": {
            "packageName": "android.intent.extra.EMAIL"
        },
        "versions": []
    }
}

answered Aug 23 '18 at 12:43

Jay Patel

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I trying to add this button in a Basic Card but it does not show. Kindly help. Thanks – karan vs Dec 11 '18 at 11:41
1

Add one more empty object(for i.e. `{}`) in button array. and try it – Jay Patel Dec 11 '18 at 11:50
I got it, is there a way to attach a Icon to that button – karan vs Dec 11 '18 at 12:26
also, is there documentation where this solution is taken from ? I would like to know more. – karan vs Dec 11 '18 at 12:33
You can refer https://developers.google.com/actions/reference/rest/Shared.Types/AppResponse#basiccard – Jay Patel Dec 11 '18 at 12:36
thanks Jay. problem I am facing is that card shows buttons in white circle. any suggestion on how to counter that ? – karan vs Dec 11 '18 at 12:49
I didn't get you.. buttons show in a white circle means? It seems that it's different problem itself, you can ask a new question, that would be helpful to others also – Jay Patel Dec 12 '18 at 07:40
I got error when i tried above code please open this link https://stackoverflow.com/questions/60596851/issue-in-make-a-phone-call-within-google-assistant-app – sai ramam chavatapalli Mar 09 '20 at 08:29
The above code is not working for google assistant – sai ramam chavatapalli Mar 09 '20 at 12:08

Make a phone call within Google Assistant App

1 Answers1