Moto g play was working fine until i upgraded my android from 6.0 to 6.1.0(marshmellow), also when i connect i don't find the connection type notification in the notification bar(it was earlier showing). i tried connecting nexus with version 6.1.0 to my windows - this picked up, but moto g play stopped to appear in windows and mac. i tried all possible suggestion like changing USB type from charging to MTP and to PTP no use. Any help at all is greatfull.
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I had similar issue with my redmi note 4, when i tried rooting. Are you rooted or on custom rom? – Aswin P Ashok Nov 10 '17 at 06:29
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@AswinPAshok: it is not rooted. still in factory – optimus Nov 10 '17 at 06:36
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Official update? You sure usb debugging is enabled? – Aswin P Ashok Nov 10 '17 at 06:39
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@AswinPAshok: Yes my usb debugging is enabled – optimus Nov 10 '17 at 07:12