I am having an issue when trying to produce a scatter plot from 2 variables. The data is from an excel file. One column/variable is "Contact Method", where the cell value is text, from a multiple choice option (e.g. phone, email) Another is a numerical rating, such as from 0-50 for "feel valued"
Here is the code I have used:
ggplot(cxfiltered111) +
geom_point(aes(x = ContactMethod, y = CXRecommend, fill = ContactMethod)) +
ylab(NULL) +
xlab(NULL) +
coord_flip() +
theme_bw() +
labs(title = "Relationship between contact method and feeling valued")
Dataset example is available here - https://drive.google.com/file/d/1-i8rulX47mrFtgET_DIW3rsR8ql_xKTh/view?usp=sharing
Of course this isn't correct, I feel this is something to do with the data type (e.g. categorical/factor). However I have no idea how to convert this data to the correct data type to produce a legitimate graph. Please help