27

While developing an android app I added two test subscriptions in the google play console with some fictional prices. Now the app is productive and the test subscription prices are displayed to the users inside the playstore:

enter image description here

I tried to deactivate the test subscription in the play console but the button for this is inactive:

enter image description here *(the text says that an active subscription could not be deactivated at any time.)

Can anybody help me to get rid of the not needed subscriptions?

-Thanks in advance, Dirk

Dirk
  • 1,020
  • 8
  • 16
  • Possible duplicate of [In App billing not working after update - Google Store](https://stackoverflow.com/questions/19534210/in-app-billing-not-working-after-update-google-store) – AbhayBohra Dec 15 '17 at 11:23
  • 2
    This sounds more like a question for the Google Play Support, not StackOverflow. – MechMK1 Dec 15 '17 at 11:25
  • I agree with @DavidStockinger, the question appears to have nothing to do with programming and is off-topic IMHO. – Yannis Dec 15 '17 at 11:32
  • I'm voting to close this question as off-topic because it concerns Google Play Store policies and procedures, rather than programming. Please refer to: [Are developer-centric questions about application stores on topic?‍](http://meta.stackoverflow.com/q/272165), [Why can't I ask customer service-related questions?](http://meta.stackoverflow.com/a/255746) – Mike M. Dec 15 '17 at 23:19
  • And the question is still not closed! – Denny Feb 12 '19 at 00:08
  • 2019 and still no option? Even though I only have my app in alpha I can't remove the subscription. – Community Jun 13 '19 at 05:49

2 Answers2

39

After contacting google support I got the following response:

Thanks for contacting Google Play Developer Support.

As you've noticed, no subscription can be deactivated once created. You can hide your current subscriptions by removing reference to them in the code, but the Play Store Listing for your app will always include the prices of such subscriptions because they exist in the Play Console. This is working as intended. It is recommended that you never use 'fictional' (as you put it) prices when testing your app's functionality.

The only way around this would be to start over with a new app and package name, taking care not to create any fictional subscription items.

Not the answer I was hoping for.

Dirk
  • 1,020
  • 8
  • 16
  • 25
    this is really so stupid from google. you need to publish a new version of your app to remove old subscriptions and have new ones. – Emil Aug 07 '18 at 10:25
  • 22
    Absolute stupidity of Google Play!! A single technical mistake on your developer console can cost you so much in your app listing, permanently. This is not what we pay 30% to Google for!! Its really so pleasure to work with Apple App Store. – Sravan Mar 23 '19 at 22:18
  • 2
    The best you can do is edit all of your subscriptions' prices to be really low. (I think the minimum is 50 cents) That way, your playstore listing looks less scary to users. – Aleksander Niedziolko Sep 19 '19 at 10:28
  • I personally recommend the IAPHUB (I am a user) to handle the skus. – Henrique Bruno Dec 12 '20 at 17:06
2

Do not waste your time trying method using google play developer api mentioned by rkunboxed, it doesn't work.

You will get the following response:

{
  "error": {
    "code": 403,
    "message": "Deleting a published subscription is not allowed.",
    "status": "PERMISSION_DENIED"
  }
}

For more details, see:

https://developers.google.com/android-publisher/api-ref/rest/v3/inappproducts?authuser=2

muramrr
  • 21
  • 3