I released an app as alpha version [I have never used alpha release before] in google play. I added 3 testers and sent Opt-in URL to testers. But when they click that link on their android device the following message box appear and can't do anything. How can they become testers for my app? What the problem is?![]](https://i.stack.imgur.com/15QNQ.jpg)
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Nyein Chan
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https://stackoverflow.com/questions/17659204/where-do-alpha-testers-download-google-play-android-apps?rq=1 Check whether it helps – Ganesh Kanna Jan 05 '18 at 13:11
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Do they have a browser installed? – K Neeraj Lal Jan 05 '18 at 13:18
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@KNeerajLal Yes they have. They are using google chrome. – Nyein Chan Jan 05 '18 at 13:20
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It's actually opening the app in google play because of the play.* url there must a bug in the play store that doesn't find the web browser on your phone. I am getting this issue with alpha testing too – Kartik Prasad Jan 18 '18 at 22:21
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For your info the fix to this bug should now be fully rolled out to everyone on the latest version of the Play store app – Nick Fortescue Jan 31 '18 at 08:48
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From what I can see this is a bug with the play store.
It is opening the app and when the going to play.google* and then trying to then open up your web browser and for some reason it can't find the web browser.
I have tested using a tinyurl as well and that has not changed the result
I suggest until google fixes the issue, get your testers to hold on the link in the email you send them and choose to open with web browser rather than just clicking it. You could also try out some other mobile testing apps eg https://fabric.io/
Kartik Prasad
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This is a bug in the Play Store. The fix should be rolling out soon. In the meantime, there are a few workarounds:
- You can always open this URL on your Laptop/Desktop.
- You can manually copy OPT-IN URL to the new browser tab.
- Go into the System App Settings for the Play Store, "Open by default" -> "Open supported links" -> "Ask every time".
Nick Fortescue
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