I suspect the problem is that the global user was not set when GitKraken first created the profile. As described in the GK documentation:
When setting Profiles in Preferences > Profiles
, GitKraken will
automatically use the name and email address in your global .gitconfig
file.
If that wasn't set, however, you might be shown as Unknown
. You can change this by editing your profile either in the aforementioned Preferences > Profiles
screen or by clicking on your profile picture in the top right (next to the magnifying glass), select Edit next to your profile, and provide your name and email in the respective fields.
Note that if Keep my Git config updated with my profile info
is checked in your GK Preferences > Profiles
, changing this in your default GK profile will automatically update your global git config.