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I have a question that recently I am seeing that Facebook graph API is not returning (from) field for a comment. Ex:- https://graph.facebook.com/v2.6/{post_id}/comments?fields=from%2Ccan_like&access_token={access_token} OR,

If you are debugging through graph API explorer then: {post_id}/comments?fields=from,can_like

I do not find any documentation on any change from the Facebook side. Please do let me know if I am doing something wrong.

Thanks in advance.

JALAJ ARORA
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    Possible duplicate of [Graph API: Cannot get "from" field in comment](https://stackoverflow.com/questions/48667098/graph-api-cannot-get-from-field-in-comment) – Patrick Lambe Feb 12 '18 at 00:12
  • Try to follow the instructions as mentioned here in the answer: https://stackoverflow.com/a/76549200/12326605 – Arpit Jain Jun 25 '23 at 07:33

3 Answers3

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https://developers.facebook.com/docs/graph-api/changelog/version2.11#gapi-90

/page/* — User information will not be included in GET responses for any objects owned by (on) a Page unless the request is made with a Page access token. This affects all nodes and edges that return data for objects owned by a Page.

andyrandy
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I have had this same problem. This happened to me because "my app was in Development mode", even with having all the correct permissions, the from field is not returned, this is a behaviour I tested few times.

When I switched my app to Live mode, even though it is not yet approved, the Graph API started to return the from field for posts and comments on posts.

If your scenario is similar to mine, then you need to switch your Facebook App into Live mode.

Tarek Khalil
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A solution that worked for me: creating a new app of 'other' kind, not 'business'

I was first thinking that this was related to facebook permissions but I didn't find anything with that (I asked pages_read_user_content, and it was denied for my 'use case', without telling me if another permission is designed for it). After loosing days with no progress, I discovered that this is occurring only for businesses application accounts.

I created a new application using the "other" type, and the from field is available for all comments ! I only needed to put the app in "live" mode!

However I still don't know how to make it work in the business app, if someone know the answer I would appreciate ;-) I also don't know how much time it may work with the new "other" app

Benoit
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