I've recently published my very first app to Play Store. I asked a friend to download and test it and it crashed on his phone. However, I have an exact phone as him with the same version of Android, and when I tested it the app runs without error. So what do I need to know about a device to re-create the bug?
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Without knowing more about the crash (a log would be helpful) it is impossible to provide a good answer to this question. – O.O.Balance Mar 21 '18 at 02:34
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This question is far too vague and broad in scope. There is no single thing you can be told to look at, and this isn't a *tutor me in debugging my apps* site. – Ken White Mar 21 '18 at 02:36
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@O.O.Balance is there anyway I can receive a log about a crash from user's device? – duy anh hoang Mar 21 '18 at 02:40
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Like the other two comments without logs we cannot answer...but once same thing happened to me, that time my friend did not give app permissions..and I did not check for permissions..one of many possible causes. – Mar 21 '18 at 02:40
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@duyanhhoang check the answers here: https://stackoverflow.com/questions/601503/how-do-i-obtain-crash-data-from-my-android-application – O.O.Balance Mar 21 '18 at 02:44
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So I've just figured out that Google Play Console there is a feature called Pre-launch report which give you the log of the bugs from user's devices, it is under Release Management tab on the left of the web page.
duy anh hoang
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If you are a developer then can not re-create bugs because you would test with best-cases of app.You should test with worst-case scenario. I will recommend to use a professional Tester to test your application. He/She must find out the bugs.
Nitin Sharma
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