Where to find my Play store App user's Email ID or Phone Number

Question

I want to know where I can find the Email Id or Phone Number of User's who have or had downloaded my App from Play store. I have searched in Play store Console but it only shows Data Like IP address or region or the country from where the App was downloaded or the number of downloads. The problem is I am uploading a new version of my App and need to get in contact with those who have downloaded my App earlier so that they can now use the new App. To reach out to them I will need their Email address or contact no.

Please help!!!! Thank you in Advance for the same.

Google -play is not providing any email/phone number of the user who have/had your app. If you upload a new version of the App to play store than it will automatically notified the user about the update of your app and other apps. — Ankit, Mar 26 '18 at 09:04

score 3 · Accepted Answer · answered Mar 26 '18 at 09:00

3

You cannot get the UserID's / phone numbers of people who download your app.

answered Mar 26 '18 at 09:00

MSOACC

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Is there any alternative??..To get these details – user3818862 Mar 26 '18 at 09:06
Ask for them. Many apps open with a screen that asks users to enter their phone number, for example. – MSOACC Mar 27 '18 at 11:11

score 1 · Answer 2 · answered Mar 26 '18 at 09:05

I don'tt think Google will give this data. But you can do it yourself.

Get Phone Number

TelephonyManager tMgr = (TelephonyManager)mAppContext.getSystemService(Context.TELEPHONY_SERVICE);
String mPhoneNumber = tMgr.getLine1Number();

<uses-permission android:name="android.permission.READ_PHONE_STATE"/>

How to get the Android device's primary e-mail address

There is another solution "google firebase notification". https://firebase.google.com/products/cloud-messaging/

but I guess there is nothing to do for the old user.

Where to find my Play store App user's Email ID or Phone Number

2 Answers2