Azure Stack Portal missing Windows

Question

Many windows within the Azure Stack Portal do not work for my development kit. Example: When trying to set the forwarding rules of the load balancer, only an error message is shown:

The debug console of the browser shows the following error messages:

[Microsoft_Azure_Network]  ‎5‎:‎49‎:‎09‎ ‎AM MsPortalFx/Base/Base.Net 1 Base.Net: readyState: 4
responseJSON: {"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}}
responseText: {"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}}
status: 504
statusText: error
 [object Object]
   "[Microsoft_Azure_Network] "
   "‎5‎:‎49‎:‎09‎ ‎AM"
   "MsPortalFx/Base/Base.Net"
   1
   "Base.Net: readyState: 4
responseJSON: {"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}}
responseText: {"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}}
status: 504
statusText: error
"
   {
      [functions]: ,
      __proto__: { },
      duration: 23378.98019290221,
      failureCause: undefined,
      pathAndQuery: undefined,
      requestId: "7386e5a2-4431-4ebc-b1fb-99ba5992e000",
      sessionId: "9d124fcc6fc944fb890bd814ef5b65c0",
      status: 504,
      statusText: "error",
      type: "GET",
      uri: undefined
   }


[Microsoft_Azure_Network]  ‎5‎:‎49‎:‎09‎ ‎AM PublicIpAddressBladeResourceSummaryViewModel.onInputsSet PublicIpAddressBladeResourceSummaryViewModel.onInputsSet: Failed to retrieve public ip address with id /subscriptions/8e469791-8110-4291-8b35-df0bc0b336a6/resourceGroups/sf_11/providers/Microsoft.Network/publicIpAddresses/PublicIP-LB-FE-0, Reason: _errorData: {"readyState":4,"responseText":"{\"error\":{\"code\":\"GatewayTimeout\",\"message\":\"The gateway did not receive a response from 'Microsoft.Network' within the specified time period.\"}}","responseJSON":{"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}},"status":504,"statusText":"error"}
_sourceErrorLevel: undefined
baseTypes: ["MsPortalFx.Errors.FetchDataError","MsPortalFx.Errors.DataError","MsPortalFx.Errors.Error"]
code: undefined
data: undefined
dataSetName: DataCache:1:1
errorLevel: 2
extension: Microsoft_Azure_Network
handled: undefined
innerErr

[Microsoft_Azure_Network]  ‎5‎:‎49‎:‎09‎ ‎AM PublicIpAddressDissociateCommandViewModel.onInputsSet PublicIpAddressDissociateCommandViewModel.onInputsSet: Failed to retrieve public ip address with id /subscriptions/8e469791-8110-4291-8b35-df0bc0b336a6/resourceGroups/sf_11/providers/Microsoft.Network/publicIpAddresses/PublicIP-LB-FE-0, Reason: _errorData: {"readyState":4,"responseText":"{\"error\":{\"code\":\"GatewayTimeout\",\"message\":\"The gateway did not receive a response from 'Microsoft.Network' within the specified time period.\"}}","responseJSON":{"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}},"status":504,"statusText":"error"}
_sourceErrorLevel: undefined
baseTypes: ["MsPortalFx.Errors.FetchDataError","MsPortalFx.Errors.DataError","MsPortalFx.Errors.Error"]
code: undefined
data: undefined
dataSetName: DataCache:1:1
errorLevel: 2
extension: Microsoft_Azure_Network
handled: undefined
innerErrors: [

[Microsoft_Azure_Network]  ‎5‎:‎49‎:‎09‎ ‎AM AssetBladeBase.onInputsSet AssetBladeBase.onInputsSet: Failed to get entity with id /subscriptions/8e469791-8110-4291-8b35-df0bc0b336a6/resourceGroups/sf_11/providers/Microsoft.Network/publicIpAddresses/PublicIP-LB-FE-0, Reason: _errorData: {"readyState":4,"responseText":"{\"error\":{\"code\":\"GatewayTimeout\",\"message\":\"The gateway did not receive a response from 'Microsoft.Network' within the specified time period.\"}}","responseJSON":{"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}},"status":504,"statusText":"error"}
_sourceErrorLevel: undefined
baseTypes: ["MsPortalFx.Errors.FetchDataError","MsPortalFx.Errors.DataError","MsPortalFx.Errors.Error"]
code: undefined
data: undefined
dataSetName: DataCache:1:1
errorLevel: 2
extension: Microsoft_Azure_Network
handled: undefined
innerErrors: []
message: 
name: Error
source: DataCache:1:1
stack: 
timestamp:

[Microsoft_Azure_Network]  ‎5‎:‎49‎:‎15‎ ‎AM MsPortalFx.Base.Diagnostics.ErrorReporter 1 MsPortalFx.Base.Diagnostics.ErrorReporter: _errorData: undefined
_sourceErrorLevel: undefined
baseTypes: ["MsPortalFx.Errors.AjaxError","MsPortalFx.Errors.Error"]
code: undefined
data: {"type":"GET","requestId":"7386e5a2-4431-4ebc-b1fb-99ba5992e000","sessionId":"9d124fcc6fc944fb890bd814ef5b65c0","status":504,"statusText":"error","duration":23401.980222159374}
errorLevel: 2
errorThrown: 
extension: Microsoft_Azure_Network
handled: undefined
innerErrors: []
jqXHR: {"readyState":4,"responseText":"{\"error\":{\"code\":\"GatewayTimeout\",\"message\":\"The gateway did not receive a response from 'Microsoft.Network' within the specified time period.\"}}","responseJSON":{"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}},"status":504,"statusText":"error"}
message: ajaxExtended call failed
name: Error
source: undefined
stack

[Microsoft_Azure_Network]  ‎5‎:‎49‎:‎09‎ ‎AM Extension/Microsoft_Azure_Network/PartType/PublicIpAddress$PublicIpAddressBladeResourceSummaryViewModel PublicIpAddress$PublicIpAddressBladeResourceSummaryViewModel: _errorData: undefined
_sourceErrorLevel: undefined
baseTypes: ["MsPortalFx.Errors.Error"]
code: undefined
data: {
  <r>: {
    internal: <Object>,
    container: <o>,
    content: <t>,
    onInputsSetPromise: <t>
  }
}
errorLevel: 2
extension: Microsoft_Azure_Network
handled: undefined
innerErrors: []
message: Part's onInputsSet promise failed.(id: Microsoft_Azure_Network-fx-010-004)
name: Error
source: undefined
stack: 
timestamp: 26160.649118871842
type: MsPortalFx.Errors.Error


[Microsoft_Azure_Network]  ‎5‎:‎49‎:‎15‎ ‎AM MsPortalFx.Base.Diagnostics.ErrorReporter 1 MsPortalFx.Base.Diagnostics.ErrorReporter: _errorData: undefined
_sourceErrorLevel: undefined
baseTypes: ["MsPortalFx.Errors.AjaxError","MsPortalFx.Errors.Error"]
code: undefined
data: {"type":"GET","requestId":"7386e5a2-4431-4ebc-b1fb-99ba5992e000","sessionId":"9d124fcc6fc944fb890bd814ef5b65c0","status":504,"statusText":"error","duration":23401.980222159374}
errorLevel: 2
errorThrown: 
extension: Microsoft_Azure_Network
handled: undefined
innerErrors: []
jqXHR: {"readyState":4,"responseText":"{\"error\":{\"code\":\"GatewayTimeout\",\"message\":\"The gateway did not receive a response from 'Microsoft.Network' within the specified time period.\"}}","responseJSON":{"error":{"code":"GatewayTimeout","message":"The gateway did not receive a response from 'Microsoft.Network' within the specified time period."}},"status":504,"statusText":"error"}
message: ajaxExtended call failed
name: Error
source: undefined
stack

[fx]  ‎5‎:‎49‎:‎15‎ ‎AM MsPortalFx.Base.Diagnostics.ErrorReporter 1 MsPortalFx.Base.Diagnostics.ErrorReporter: baseTypes: ["MsPortalFx.Errors.Error"]
code: undefined
data: undefined
errorLevel: 2
extension: HubsExtension
handled: undefined
innerErrors: []
message: The gateway did not receive a response from 'Microsoft.Network' within the specified time period. (Code: GatewayTimeout)
name: Error
source: undefined
stack: 
From RPC: Microsoft_Azure_Network -> fx (MsPortalFx.Internal.Constants.RpcMethods.getResource)
(Callstack capturing is not enabled. Use ?trace=diagnostics to enable it.)
timestamp: 144390.14179970548
type: MsPortalFx.Errors.Error

[fx]  ‎5‎:‎49‎:‎15‎ ‎AM MsPortalFx.Base.Diagnostics.ErrorReporter 1 MsPortalFx.Base.Diagnostics.ErrorReporter: baseTypes: ["MsPortalFx.Errors.Error"]
code: undefined
data: undefined
errorLevel: 2
extension: HubsExtension
handled: undefined
innerErrors: []
message: The gateway did not receive a response from 'Microsoft.Network' within the specified time period. (Code: GatewayTimeout)
name: Error
source: undefined
stack: 
From RPC: Microsoft_Azure_Network -> fx (MsPortalFx.Internal.Constants.RpcMethods.getResource)
(Callstack capturing is not enabled. Use ?trace=diagnostics to enable it.)
timestamp: 144390.14179970548
type: MsPortalFx.Errors.Error

I am using Azure Stack Development Kit version 1.0.180103.2

Edit: Other things do not work out as well. For example validation of storage account name:

score 1 · Accepted Answer · answered Apr 29 '18 at 07:03

1

After Microsoft had no direct idea how to fix this, a reinstall of the ASDK solved this issue. Pay attention that you don't install windows updates. This breaks the ASDK completely.

answered Apr 29 '18 at 07:03

BaluJr.

1,010
2
11
25

I'm in the same boat you're in. It looks like this hasn't been solved after almost a year. It takes several tries before an ASDK deployment TO A SERVER will work for me, and when it does, I get the crying clouds all over the portal, regardless of web browser. Guess I'll try installing the ASDK from scratch a few more times... It's clear Microsoft considers the ASDK a "proof of concept" more than a "run this as your Azure Stack dev environment"- no, your dev environment is another full-on Azure Stack deployment, ASDK is just to play around. – jspinella Mar 14 '19 at 17:55

score 0 · Answer 2 · answered Apr 07 '18 at 10:14

0

You may consider restarting the VMs AzS-NC01, AzS-WAS01 and AzS-XRP01 and see if that helps. Looks like you are using the older version of ASDK (1.0.180103.2), you may want to use the latest ASDK (Build 20180329.1) version.

answered Apr 07 '18 at 10:14

AjayKumar

2,812
1
9
28

Where do I find the "VMs AzS-NC01, AzS-WAS01 and AzS-XRP01"? They are not available under all ressources in the `https://adminportal.local.azurestack.external/`. – BaluJr. Apr 07 '18 at 14:43
I suggest you try with the latest ASDK build. – AjayKumar Apr 28 '18 at 09:10
@BaluJr. they are VMs which you will find running on your ASDK management host - just log in via RDP using AzureAdmin or CloudAdmin accounts and start Hyper-V Manager. The Azure Stack infrastructure VMs are not exposed as VMs in Adminportal (nor Portal, for that matter) – syneticon-dj Jul 02 '18 at 14:19
I will say for me, restarting Azure Stack Dev Kit per the official Microsoft docs did not solve the issue for me. – jspinella Mar 14 '19 at 17:58

Azure Stack Portal missing Windows

2 Answers2