Bonobo Unable to send email. Validate SMTP settings

Question

I have installed bonobo version 6.3.0 and I'm having hard time to recover passwords, it is giving me this error "Unable to send email. Validate SMTP settings".

I already set up my mailSettings in webconfig

  <system.net>
    <mailSettings>
      <smtp deliveryMethod="Network">
        <network host="smtp.gmail.com" port="587" userName="user name" password="password" enableSsl="true" />
      </smtp>
    </mailSettings>
 </system.net>

This still doesn't work, I thought the problem was with my remote machine where my bonobo server is, then I created one here on my local machine and I'm getting the same error.

Does somebody have any idea?

Did you read through [Sending email in .NET through Gmail](https://stackoverflow.com/questions/32260)? There's some steps you have to take to modify your Gmail settings. Look particularly at the answer from BCS Software. — mason, May 02 '18 at 20:49
The thing is I already use this same configuration in other projects and it works. — Joab Santos, May 02 '18 at 20:54
I'm unfamiliar with Bonobo. Are you sure it reads the mailSettings from the config file? Perhaps it's not. — mason, May 02 '18 at 20:55
I saw a thread here on stackoverflow, https://stackoverflow.com/questions/29737754/bonobo-git-server-smtp-settings/feed/ The guy said it does — Joab Santos, May 02 '18 at 20:57

Nasenbaer · Answer 1 · 2022-12-13T20:27:49.627

I know you are asking for gmail, but to help people with default hosting service, I added details here.

Go to your Bonobo Git installation, open Web.config. Here is my working configuration:

<configuration>
  <system.net>  
    <mailSettings>  
      <smtp deliveryMethod="Network" from="noreply@yourdomain.com">  
        <network  
          defaultCredentials="false"  
          enableSsl="false"  
          host="server.hosting.ch"
          password="secretpassword#123"  
          port="587"
          userName="noreply@yourdomain.com" 
        />  
      </smtp>  
    </mailSettings>  
  </system.net>   
</configuration>

This is based on documentation of web.config of Microsoft: Network settings

Now to use Gmail, you can unlock for your client system described here: Gmail setup SMTP and POP3 for Mailclient

Bonobo Unable to send email. Validate SMTP settings

1 Answers1