WordPress Revolution Slider: Unmuting failed and the element was paused instead because the user didn't interact with the document before

Question

I was trying to auto-play videos in ThemePunch Slider Revolution 5.4.2 when I ran into the following JavaScript error (in Google Chrome):

Unmuting failed and the element was paused instead because the user didn't interact with the document before. revolution.extension.video.min.js:7

score 15 · Accepted Answer · answered Aug 21 '18 at 14:05

15

OP's answer:

After banging my head against the internet for 3 days I decided to open the script in which the error was raised, namely:

revolution.extension.video.min.js

and I removed the entire line 7 which is the following code:

c=void 0!=c&&"mute"!=c?parseFloat(c)/100:c,d||(!0===e.globalmute?q.muted=!0:q.muted=!1,c>1&&(c/=100),"mute"==c?q.muted=!0:void 0!=c&&(q.volume=c)),a.addClass("videoisplaying");

This resolved my issue!

answered Aug 21 '18 at 14:05

Eric Aya

69,473
35
181
253

3

Perfect! In my case, the variable 'c' was 't'. Thank you! – Renan Cerqueira Jul 09 '19 at 16:18
Thanks you, your solution helped me too! – thống nguyễn Dec 15 '21 at 04:02

score 4 · Answer 2 · answered Sep 14 '18 at 09:12

4

You don't have to edit plugin itself its dangerous.

Revolution slider API can be used to force play the video on page load

revapi1.bind("revolution.slide.onvideostop",function (e,data) { var player = data.video; player.play(); });

Add this in Slider Settings > Custom JavaScript

For information about policy changes for multimedia playback check https://www.themepunch.com/faq/video-audio-changes-safari-chrome/

answered Sep 14 '18 at 09:12

Wasim Sayyed

591
10
23

2

I added this, but chrome stop again my video every time. The result is a play-stop-play loop sequence – Andrea_86 Dec 13 '18 at 15:50
have put video on mute? – Wasim Sayyed Dec 13 '18 at 17:28
i now put it with sound, with attribute data-volume="100". I don't mute it in any other place, but the problem persist – Andrea_86 Dec 18 '18 at 10:55

WordPress Revolution Slider: Unmuting failed and the element was paused instead because the user didn't interact with the document before

2 Answers2