Not a duplicate question; so please consider the content closely before presumption.
I've been using JQuery for years and have never seen this type of behavior before. Consider the following:
<html>
<div class="order-form-group">
<label class="order-form-label" for="guestSpecialInstructions">Special Instructions:</label>
<textarea class="order-form-textarea" id="guestSpecialInstructions" type="text"></textarea>
</div>
<div class="order-form-group">
<label class="order-form-label" for="guestReason">Reason:</label>
<textarea class="order-form-textarea" id="guestReason" type="text"></textarea>
</div>
<div class="button-container">
<input class="order-form-submit" type="submit" value="Submit">
</div>
</html>
I've observed that the following script in some instances will return 'undefined' even when "all" the more obvious reasons have been eliminated. Such as having the incorrect selector, having more than 1 id on the page and etc.
<script>
var specInstr = $("#guestSpecialInstructions").val();
var guestReason = $("#guestReason").val();
</script>
I spent literally hours attempting to determine what the disconnect was; stripping my code to the simplest basic level and couldn't find any reasonable explanation for the behavior.
The code is contained within a simple HTML page; nothing fancy and references the JQuery repository https://ajax.googleapis.com/ajax/libs/jquery/1.8.3/jquery.min.js
I have another project which runs in an aspx page, still the markup is identical and the .val() method works without issue.
After hours of hitting a wall I ran across the post at JQuery: .val() is not working for textarea and someone else attesting to the exact same issue using valid code and the suggestion was:
<script>
var specInstr = $("#guestSpecialInstructions")[0].value;
var guestReason = $("#guestReason")[0].value;
</script>
Then the issue is automagically resolved. Only problem I have with this is that there no one seems to have answered the question of why the JQuery .text() method sometimes return undefined when all aspects of the code is valid.
Resolutions are great but without understanding why the issue exists, really gains nothing intellectually.
If I need to change the wording of the title, let me know.