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After updating a version of our app we started receiving the following crash reports on the Google Play Console:

android.app.RemoteServiceException: 
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1867)
  at android.os.Handler.dispatchMessage (Handler.java:106)
  at android.os.Looper.loop (Looper.java:164)
  at android.app.ActivityThread.main (ActivityThread.java:6753)
  at java.lang.reflect.Method.invoke (Native Method)
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:482)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:807)

More info:

  • The crash ONLY occurs on API versions 27 (Android 8.1) and 28.
  • The crash occurs on multiple devices (primarily OnePlus6)
  • The crash is NOT reported via fabric's Crashlytics
  • The latest app updated changed compileSdkVersion and minSdkVersion to 28

Any idea on how to tackle this issue?

T_Apps
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