I'm deploy IOS app in iTunes app store but IOS app build not showing up in iTunes and iOS app activity “Processing”

Question

Hope you are doing well

I know there are a lot of questions about this already, And I followed all answers but I am fairly certain my question has not been answered yet. I uploaded a build of my iOS app via Xcode or Application Loader with validation , and that went well. I got to the a message of "Uploaded Successful", so I thought it was okay.

Then I went to check in iTunes Connect and I can see a build ( under "Activity") with activity status processing . I waited for an hour but after that its gone. I given access whole privacy and library in info.plist Now I have uploaded 20+ time but same thing happen and I didn't get any single warning, error and mail than how can find exact solution. i have attachment screen short so please check and suggest to how to resolve this.

Again I uploaded new version whatever you give instruction and i followed step by step so now i attachment shcreenshort with 1 App info -version and build App Info image

2 info-plist - version short string and build Info-Plist image

3 archive - using new latest Xcode Version 9.4.1 (9F2000) Archive Image

4 validation - validation message Validation message Image

5 uploaded - uploaded successfully message Uploaded message image

6 iTunes version - app version and iTunes version are same. Itunes Version image

7 activity status - activity status is processing and after few min its disappears app Activity builds status

you need to wait for couple of minutes.Check with after 10 minutes. — Anbu.Karthik, Sep 12 '18 at 05:19
what does it mean? I waited for an hour but after that its gone... Gone == disappeared? — aaisataev, Sep 12 '18 at 05:23
"I waited for an hour but after that its gone" its not gone its been processed go to the build section and select tha last build you've uploaded then you're ready to go. — tryKuldeepTanwar, Sep 12 '18 at 05:25
@aaisataev yes processing disappeared. and i waited one week, every day i uploaded — Krishna kushwaha, Sep 12 '18 at 05:27
@Krishnakushwaha look https://stackoverflow.com/questions/39567555/new-build-disappears-after-uploading-it-to-itunes-connect — aaisataev, Sep 12 '18 at 05:29
@aaisataev yes i seen your link and there only talk about NSPrivacy and library and i told that i already added whole privacy and library — Krishna kushwaha, Sep 12 '18 at 05:44
@dreamBegin please see this my build activity in this image URL https://imgur.com/a/gvMv9aN — Krishna kushwaha, Sep 12 '18 at 05:51
There is something you're missing sir, Try to start from the scratch like the credential and all the necessary things there must something missing. — tryKuldeepTanwar, Sep 12 '18 at 06:10
@dreamBegin yaa but i unable to understand what are missing. if i get any hint than i can understand i already contact to developer account but they are not give any response. now i really tired. — Krishna kushwaha, Sep 12 '18 at 06:22
Which XCode version you were using when you started developing your project? — Ankit Jayaswal, Sep 12 '18 at 06:31
Just try with Xcode 9.3.1 for uploading the build, once for a try. — Ankit Jayaswal, Sep 12 '18 at 06:37
@AnkitJayaswal just now i again uploaded please see this https://i.stack.imgur.com/RS3ac.png — Krishna kushwaha, Sep 12 '18 at 06:45
Ok @Krishnakushwaha, let us know if it appears for submit or again it goes disappeared. — Ankit Jayaswal, Sep 12 '18 at 06:50
The reason why app remove from the activity. it send mail to client's appleID mail account please check on that. — Hardik Thakkar, Sep 12 '18 at 10:33
Hey guys please help me, now i m very frustrate so again according your instruction i build new version and i changed question summary so please check one time. i builded new version step by step and mentioned screen short here. — Krishna kushwaha, Sep 12 '18 at 11:54
But as per my experience it must send mail on apple ID's email. and check each and every setting you made to upload application. Like certificate of production environment, create new version on app store for upload build etc... At last solution is you mail to apple support center and ask them to give you reason for the same issue. — Hardik Thakkar, Sep 13 '18 at 03:49
@HardikThakkar i know that but seriously i didn't get any mail. — Krishna kushwaha, Sep 14 '18 at 12:51
Yes but try to mail in support center they will help you in this case. Do one thing Archive build and export from that. and try to upload using **Appliaction loader** or that 9.4.1 xcode. — Hardik Thakkar, Sep 14 '18 at 12:55
@HardikThakkar previously i told to i'm use both are application loader and xcode 9.4.1 but same thing happen — Krishna kushwaha, Sep 15 '18 at 08:00

tryKuldeepTanwar · Answer 1 · 2018-09-12T12:37:16.343

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From all the information I get from the comments I think there's a version/build difference between the builds you are uploading try to set the version 1.1 and build 1 for the app :-

Update

Looks like the issue is in your info.plist You need to add appropriate privacy messages string for the services you're using in the app for example for the Camera you have mentioned "Open camera permission", This doesn't specify why the app require to use the camera? the message should be something like "This app requires your permission to access Camera to capture property pictures for the services provided by the application." (Message will be according to your app requirement).And you need to update all the privacy messages.

edited Sep 12 '18 at 12:37

answered Sep 12 '18 at 07:49

tryKuldeepTanwar

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No Previously i sent only for sample now i can sent recent deploy see this https://i.stack.imgur.com/vC2fv.png – Krishna kushwaha Sep 12 '18 at 08:00
in previous screen shot you had the v1.1 now this screenshot having v1.0. – tryKuldeepTanwar Sep 12 '18 at 08:08
yaa i tried both are firstly i tried 1.1 but its doesn't work according to me i think if version is uploaded and publish than u cant decease version – Krishna kushwaha Sep 12 '18 at 09:02
if you have any doubt than i can start version 2.1 and build version 1.0 . is that ok – Krishna kushwaha Sep 12 '18 at 09:09
Thats a sure thing that you cannot decrease the version as far as i know maybe you try with a new version if you say so keep in mind to create a version at iTunesConnect before uploading with that version. – tryKuldeepTanwar Sep 12 '18 at 09:10
Hey guys please help me, now i m very frustrate so again according your instruction i build new version and i changed question summary so please check one time. i builded new version step by step and mentioned screen short here – Krishna kushwaha Sep 12 '18 at 11:54
ok i do that and i have one doubt , in my app im not using any thing like camera, media, photo, location etc. so its compulsory to mentioned all . – Krishna kushwaha Sep 12 '18 at 12:51
If you're not using any of the services please remove them from the plist. – tryKuldeepTanwar Sep 12 '18 at 12:58
but before one week i call to developer support so they told that its necessary . hey @dreamBegin if u feel free can we talk any screen share chat supported. i really tired. actually im new here so stack overflow required that You must have 20 reputation on Stack Overflow to talk – Krishna kushwaha Sep 12 '18 at 13:04
No sir these keys are only used when you're using the particular services by requesting user to authorise the use of service, lets discuss [here](https://chat.stackoverflow.com/rooms/179909/app-upload-issue) – tryKuldeepTanwar Sep 12 '18 at 13:07
please check your mail hangout and linkedin bcz i unable to chat here i dont have 20 reputation. – Krishna kushwaha Sep 12 '18 at 13:13

score 0 · Answer 2 · answered Sep 17 '18 at 06:35

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thanks for response me. Finally i resolve this issues. firstly u need to two factor authentication. After that use latest application loader.

open Xcode and click top Xcode ->open developer tool ->application loader

login with your developer mail id and password is two factor auth App specific password (two factor auth security options )

hope this is help to all. thanks

answered Sep 17 '18 at 06:35

Krishna kushwaha

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previously i also used application loader but at time i login with developer account credential. so u need to login mail id and two factor auth app specific passwords – Krishna kushwaha Sep 17 '18 at 06:41

I'm deploy IOS app in iTunes app store but IOS app build not showing up in iTunes and iOS app activity “Processing”

2 Answers2