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Apparently, Apple documentation can't keep up with App Store changes. Until today, the biggest (optional) display size was a 5.8-Inch Super Retina Display with a resolution of 1125 x 2436 pixels. Currently, it is a 6.5-inch display, but the resolution is nowhere to be found (docs at https://help.apple.com/app-store-connect/#/devd274dd925 only mention 5.8-inch display). App store connect doesn't mention the resolution and error message "The dimensions of one or more screenshots are wrong. Learn More." redirects to docs linked above.

pcz
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    6.5 - iPhone Xs Max 5.5 - iPhone 8 Plus,iPhone 7 Plus,iPhone 6s Plus ipad Pro (12.9-inch) (3rd generation) ipad Pro (12.9-inch) (2nd generation) – Dilhan Jayathilake Dec 07 '19 at 05:56

14 Answers14

566

The new size is 1242 × 2688 pixels.

Extra information for required sizes:

  • 6.7" - iPhone 14 Pro Max
  • 6.5" - iPhone 11 Pro Max, iPhone XS Max
  • 5.5" - iPhone 8 Plus, iPhone 7 Plus, iPhone 6s Plus
  • iPad Pro (12.9-inch) (6th generation)
  • iPad Pro (12.9-inch) (2nd generation) tip: you can use the iPad Pro 6th generation's screenshots here too.
aheze
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Ruairí Oliver
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    But iPhone XR doesn't have such resolution (it's `828x1792`). `6.5 inch (iPhone XS Max, iPhone XR) 1242 x 2688 pixels (portrait) 2688 x 1242 pixels (landscape)` https://help.apple.com/app-store-connect/#/devd274dd925 – user924 May 21 '19 at 21:53
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    If you're using the Simulator, I found that only the iPhone XS Max gave `1242 x 2688` out of the box. – LordParsley Sep 13 '19 at 09:41
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    Adding to what @LordParsley said, the simulator for **Iphone 11 Pro Max** also gave `1242 x 2688` resolution – MrBootAndTheBuilding Oct 14 '20 at 02:30
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    1284x2778 - add iphone 12 pro max size – Nirav Kotecha Oct 26 '20 at 13:18
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    It is quite weird why don't they just put the actual sizing in Appstoreconnect? Now we need to visit this stackoverflow answer everytime we are making screenshots. Thanks Apple :/ – GeneCode Nov 04 '20 at 12:32
  • in Xcode, there is iPad Pro (12.9-inch) (3rd generation). Instead, there is 4rd generation – Sandokan Feb 23 '21 at 20:24
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    iPadPro 2nd & 3rd gen sims don't exist by default in the later versions of xcode (e.g. 13.2.1), but you can still create them in-app or on the command line with `xcrun` e.g.: `xcrun simctl create "iPad Pro (12.9-inch) (2nd generation)" com.apple.CoreSimulator.SimDeviceType.iPad-Pro--12-9-inch---2nd-generation- com.apple.CoreSimulator.SimRuntime.iOS-15-2` and `xcrun simctl create "iPad Pro (12.9-inch) (3rd generation)" com.apple.CoreSimulator.SimDeviceType.iPad-Pro--12-9-inch---3rd-generation- com.apple.CoreSimulator.SimRuntime.iOS-15-2` – qix Dec 27 '21 at 09:43
  • Insert here Ryan Reynolds's but why gif. – Skoua Dec 25 '22 at 22:06
  • Pro-tip: create some simulators and name them the appropriate size so you don't have to look this up each time you are updating your app store preview. – Evan Apr 03 '23 at 00:18
  • This answer should include a link to Apple's official documentation of this information. – HangarRash Jul 31 '23 at 19:05
178

Latest Specifications as of Jul 31, 2023

enter image description here

References:

KBog
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75

For latest update, ituneconnect 6.5 inch screenshot should use Iphone Xs Max. Iphone XR screenshot doesn't match.

enter image description here

See the above image, that's all screen size for apple screenshot

zvi
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Tuan Nguyen
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37

Starting March 2019, all new apps and app updates for iPhone, including universal apps, will require iPhone XS Max screenshots. They must also be built with the new iOS 12 SDK and support the latest devices. All new apps and app updates for Apple Watch will need to be built with the watchOS 5 SDK and support Apple Watch Series 4.

enter image description here

22

I found that the easiest way to get the expected result is to open simulators on Xcode of the attached below device list and take a screenshot of the desired screens of your app you want to show via simulator menu on the Mac:

File > New Screen Shot (Cmnd + S)

Then upload them to App Store Connect (iTunes Connect) in the Media Manager section for the named devices below.

  • 6.5 - iPhone Xs Max
  • 5.5 - iPhone 8 Plus
  • iPad Pro (12.9-inch) (3rd generation)
Alon Rosenfeld
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    The iPhone 8 Plus works great for 5.5'' screenshots. Unfortunately, when I take screenshots with iPhone Xs Max, I get 1125 × 2436 images that are not accepted by the app store for 6.5'' screenshots. – Tom Faltesek Aug 29 '19 at 18:58
  • @TomFaltesek - I found the UI initially rejected it, but once I had saved the 5.5 inch and used the Choose File option, the XS Max screenshots from the simulator worked fine. – James Westgate Sep 04 '19 at 14:48
15

File > New Screen Shot (Cmnd + S)

Then upload them to App Store Connect (iTunes Connect) in the Media Manager section for the named devices below.

6.5 - iPhone Xs Max
5.5 - iPhone 8 Plus,iPhone 7 Plus,iPhone 6s Plus
ipad Pro (12.9-inch) (3rd generation)
ipad Pro (12.9-inch) (2nd generation)

Supriya
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  • You saved my day – Dilhan Jayathilake Dec 07 '19 at 05:56
  • When I uploaded the Max screenshot, I got the message: *We’ll use your 6.5" display app previews and screenshots for all iPhone display sizes and localizations selected in Media Manager.* - You only need additional sizes if your app appears differently on different sizes or uses multiple languages. – leanne May 26 '20 at 22:52
11

If you want to take the 1242 × 2688 pixels screenshot then You need to take the screenshot of iPhone XS Max

HafizAnser
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    When I take screenshots with iPhone Xs Max, I get 1125 × 2436 images that are not accepted by the app store for 6.5'' screenshots. – Tom Faltesek Aug 29 '19 at 19:02
  • We have the same issue and still confused. Trying manual update of dimension – Avi Feb 14 '20 at 08:02
9

For 6.5" Screenshot size

Portrait

1242 × 2688 pixels

Landscape

2688 x 1242 pixels

  • 6.5" - iPhone Xs Max
  • 5.5" - iPhone 8 Plus,iPhone 7 Plus,iPhone 6s Plus
  • ipad Pro (12.9-inch) (3rd generation)
  • ipad Pro (12.9-inch) (2nd generation)
Ashu
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7

the 6.5inch (1242 × 2688px) is now iPhone 11 Pro Max in the simulator!

TrevPennington
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You can follow iOS Human Interface Guideline when a new iPhone is annnounced. The documents are usually updated soon after the announcement.

cafedeichi
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4

If you are using iPhone XR with 6.1'' display, you can use Mac's built-in preview tool to resize to 150% then you will be able to upload.

wz366
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3

Apple updates the specifications inline with new hardware rollouts. Most of the information on this page is out of date.

The best answer is to check Apple's Screenshot specifications page.

Bruce Seymour
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1

AS OF 2023-02-20

https://developer.apple.com/help/app-store-connect/reference/screenshot-specifications

App Store Connect screenshot specifications are now in App Store Connect developer reference.

trndjc
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0

The new size is 1290 × 2796 pixels

Information for required sizes:

New size for iPhone Simulator or Device

  • 6.7" - iPhone 14 Pro Max
  • 6.5" - iPhone 11 Pro Max, iPhone Xs Max
  • 5.5" - iPhone 8 Plus, iPhone 7 Plus, iPhone 6s Plus
  • 12.9" - iPad Pro (12.9-inch) (6th generation)
  • 12.9" - iPad Pro (12.9-inch) (2nd generation)
Pradip Patel
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