Push notification not working when application is closed

Question

I am working in react native project where I required to have push notification from server to be implemented in my app. I tried to use firebase as the notification provider. For that, I used react-native-firebase package. I tried this example link Its working fine when the app is running. But notification failed to come when the app is closed. So how can I achieve this

My target Android version is KitKat

You need a background service in addition to the default class App to handle the incoming notfications. — Ali Sheikhpour, Sep 21 '18 at 11:56

Ashvin solanki · Answer 1 · 2018-09-26T10:54:44.463

6

Recently i face this problem i solve this issue by autostart

Ref : https://docs.telerik.com/platform/knowledge-base/troubleshooting/troubleshooting-cannot-receive-push-notifications-on-android-when-the-app-is-closed

Not For Only Firebase

some Android devices cannot receive push notifications when the app is closed. The app can receive push notifications when it is running, either in the foreground or in the background.

Cause

On these devices most of the apps are not permitted by default to be awaken in the background. This way the app cannot process the received push notification when it is not running.

Currently, this behavior is identified only on devices from the following manufacturers:

Huawei
Xiaomi
Asus

Solution

You need to modify certain settings on your device.

Huawei devices

Open Settings → Protected Apps

Place your application in the list

Xiaomi devices

On the app screen tap on the Security app Select Permissions → Autostart Locate your app in the list and enable "Autostart" Restart the device

Asus devices

Locate the Auto-start Manager as noted here Locate your app in the list and enable "Allow"

Edit 2

Get More Info From Here

https://github.com/firebase/quickstart-android/issues/41

edited Sep 26 '18 at 10:54

answered Sep 21 '18 at 12:40

Ashvin solanki

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I am using nexus through the android simulator, Push notification is working only when the app is running. – Anuj K.C. Sep 22 '18 at 10:22
@AnujK.C. enable auto start in setting – Ashvin solanki Sep 22 '18 at 10:23
Push notification is working, But how can I set image with this notification – Anuj K.C. Sep 26 '18 at 10:37
@AnujK.C. 3rd Edit – Ashvin solanki Sep 26 '18 at 10:43
oh sorry for that wait – Ashvin solanki Sep 26 '18 at 10:54
@Ashvinsolanki I am not receiving notification from fcm when my app is not running in background but other installed app are receiving notification even if I haven't enable any settings for those apps. I am using xiaomi device – Kanchan Aug 13 '20 at 10:38
@Kanchan make sure you have registered your token to your server and sending notification on that devices, or if you sending notification on topic then make sure your divice subscribed that topic. – Ashvin solanki Aug 13 '20 at 13:08
@Ashvinsolanki I am using postman to push notification and I have put the fcm token of device in request body, I am not using any topic – Kanchan Aug 17 '20 at 05:42
@Kanchan share the url that you are using – Ashvin solanki Aug 17 '20 at 18:39
@Kanchan on this api request are you sending any data in title , body fields ?. If yes then check you android code – Ashvin solanki Aug 18 '20 at 17:08
@kanchan if you still not work then share more details on email or whatsapp, contact details mentioned on profile – Ashvin solanki Aug 18 '20 at 17:09

score 0 · Answer 2 · answered Sep 21 '18 at 12:32

Hi @Anuj there are two types of notification in firebase, notification and data payload . If you send as Notification it will work only when app is in foreground , ask backend team to send notification as data payload you have to set notification payload as null Check Here

Push notification not working when application is closed

2 Answers2

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