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I have a Gosquared widget in my Geckoboard that is tracking one of my site.It is working perfectly fine.Now,I want to add another Gosquared widget to track another site. I entered all data correctly(site name, site ID and API key), also I have put the Gosquared tracking code on my rails application. When i try to create the widget, the connection breaks down with following error "Account does not exist.".I have no clue why its not working.Please help me!!

cowls
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Saums
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1 Answers1

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Try testing that data is being sent from the GoSquared API successfully by accessing the GoSquared API URL directly using your credentials:

http://api.gosquared.com/concurrents.json?sid={SITE_ID}&api_key={API_KEY}

Make sure you replace {SITE_ID} and {API_KEY} in that URL with your respective details.

If you receive a JSON object like {"concurrents":150,"range_max":187} then the problem may be with Geckoboard somewhere. If you get an error on the GoSquared API, contact us on support@gosquared.com or message me here!

Geoff

GoSquared

TheDeveloper
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  • We have 4 sites under our account and that API call only works for 1 of our site ids!?!? http://api.gosquared.com/concurrents.json?sid=GSN-409472-L&api_key=KHRZA1J7CTIGCTAY.............returns {"concurrents":0,"range_max":3} ........................................................... http://api.gosquared.com/concurrents.json?sid=GSN-529439-B&api_key=KHRZA1J7CTIGCTAY ............. gives this error {"error":{"code":503,"message":"Authentication failed: you do not have permission to access this site's details"}} – Saums Mar 17 '11 at 10:45