Track User Information that Uninstall Android/iOS App

Asked Nov 14 '18 at 09:49

Active Nov 14 '18 at 10:24

Viewed 52 times

So, I want to track who's uninstalling my app. I know there's bunch of uninstall tracker, but as far as I know there's just only for tracking how many uninstall number and which activity/page that user access before uninstalling the app. I haven't found any uninstall tracker that track user information yet. Is there any? Or is it even possible to track such information?

Thank you.

Edit : I'm not only need to track uninstall but also track who's uninstall my app by name, email, and/or phone number. Note that my app has login activity so I already have user information stored in database. My app also using OneSignal for push notification so we have device id to track the device, if that's helpful.

edited Nov 14 '18 at 10:24

asked Nov 14 '18 at 09:49

Gelar Aulia Prima Putra

1

what information you call *user information* – Vladyslav Matviienko Nov 14 '18 at 09:51
@VladyslavMatviienko such as email and name, and _possibly_ phone number. – Gelar Aulia Prima Putra Nov 14 '18 at 10:11
You can't do anything during app uninstall. WHat you can do is track when the app was last used – Vladyslav Matviienko Nov 14 '18 at 10:30
I see, thank you. I saw a trick using FCM though. Might try that soon. – Gelar Aulia Prima Putra Nov 14 '18 at 18:43

Track User Information that Uninstall Android/iOS App

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