Why I got user name Subscriber at Viber chat API?

Question

When users subscribe to my Viber PA I make a request to https://chatapi.viber.com/pa/get_user_details And get back strange user.name

[user] => Array
    (
        [id] => ***
        [name] => Subscriber
        [avatar] => http://dl-media.viber.com/1/share/2/long/bots/generic-avatar%402x.png
        [primary_device_os] => iOS 12.0.1
        [api_version] => 7
        [viber_version] => 9.9.1.28
        [device_type] => iPhone7,2
    )

Subscriber? And it is not only one user! What is it? Any suggessions?

same problem here – Vladimir Poslavskiy Dec 12 '19 at 08:05 — Vladimir Poslavskiy, Dec 12 '19 at 08:05

score 1 · Answer 1 · answered Apr 03 '20 at 19:14

1

You should turn on this setting in Viber app for every Viber user who has this problem:

Privacy - Personal Data - Allow Content Personalization

answered Apr 03 '20 at 19:14

Ligroin

11
1

How can I turn this on? Is API allow to do this? – Pavel Zorin Apr 06 '20 at 06:10
1

@ПавелЗорин I think you can't turn on this setting through API or bypass it somehow. If Viber user turned this setting off you would get 'Subscriber' instead of his name. – Ligroin Apr 07 '20 at 09:17

Why I got user name Subscriber at Viber chat API?

1 Answers1