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I am trying to submit a new iOS app and I am struggling with the XR screenshot size.

Apple requires that the XR screenshoots size is 1242 x 2688 (Apple guide) but screenshots from the actual device (not from the simulator) are: 750 x 1624.

I have tried to take the screenshots in both ways:

1) on the phone via buttons

2) via Xcode 10

Unfortunately, I cannot take the screenshots from the simulator because my app uses the ARKit which hovewer provides screenshots with another different size: 828 × 1792.

Side note: the XS max simulator provides screenshot of the right size but I don't have a XS max device to test.

How do I get screenshots with the right size?

Any help appreciated.

Fab
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    Check under settings > Display & Brightness and then display zoom. You may have your device zoomed in which can alter the dimensions. – CodeBender Jan 08 '19 at 15:43
  • Thank you, I had the device zoomed. Unfortunately, this doesn't solve the problem completely. Without zoom the screenshot size is: 828 × 1792. Not the expected 1242 x 2688. – Fab Jan 09 '19 at 12:39
  • Also having the same problem. Was this ever sorted? – Colin Basnett May 10 '19 at 23:32
  • Actually not. I managed to resize the screenshot to the required size using GIMP. – Fab May 14 '19 at 07:34

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