PyCharm: ImportError when importing any module that imports ssl

Question

I am unable to debug code or run a Python console due to an inability to import ssl. I get this behavior when using two Anaconda virtual environments I have created.

For example when I attempt to debug Python code that uses boto3 I see the following error:

C:\home\miniconda\envs\scw\python.exe "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\pydevd.py" --multiproc --qt-support=auto --client 127.0.0.1 --port 57111 --file C:/home/git/onvif_interact/onvif_interact/notifications.py --config C:\home\data\pullpoint\camera_desk.ini
pydev debugger: process 22816 is connecting

Connected to pydev debugger (build 183.5429.31)
Traceback (most recent call last):
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\pydevd.py", line 1741, in <module>
    main()
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\pydevd.py", line 1735, in main
    globals = debugger.run(setup['file'], None, None, is_module)
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\pydevd.py", line 1135, in run
    pydev_imports.execfile(file, globals, locals)  # execute the script
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\_pydev_imps\_pydev_execfile.py", line 18, in execfile
    exec(compile(contents+"\n", file, 'exec'), glob, loc)
  File "C:/home/git/onvif_interact/onvif_interact/notifications.py", line 3, in <module>
    import boto3
  File "C:\home\miniconda\envs\scw\lib\site-packages\boto3\__init__.py", line 16, in <module>
    from boto3.session import Session
  File "C:\home\miniconda\envs\scw\lib\site-packages\boto3\session.py", line 17, in <module>
    import botocore.session
  File "C:\home\miniconda\envs\scw\lib\site-packages\botocore\session.py", line 30, in <module>
    import botocore.credentials
  File "C:\home\miniconda\envs\scw\lib\site-packages\botocore\credentials.py", line 42, in <module>
    from botocore.utils import InstanceMetadataFetcher, parse_key_val_file
  File "C:\home\miniconda\envs\scw\lib\site-packages\botocore\utils.py", line 31, in <module>
    import botocore.httpsession
  File "C:\home\miniconda\envs\scw\lib\site-packages\botocore\httpsession.py", line 7, in <module>
    from urllib3.util.ssl_ import (
ImportError: cannot import name 'ssl' from 'urllib3.util.ssl_' (C:\home\miniconda\envs\scw\lib\site-packages\urllib3\util\ssl_.py)

Process finished with exit code 1

When I attempt to run a Python Console I get a similar error:

C:\home\miniconda\envs\scw\python.exe "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\pydevconsole.py" --mode=client --port=57152
Traceback (most recent call last):
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\pydevconsole.py", line 5, in <module>
    from _pydev_comm.rpc import make_rpc_client, start_rpc_server, start_rpc_server_and_make_client
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\_pydev_comm\rpc.py", line 4, in <module>
    from _pydev_comm.server import TSingleThreadedServer
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\pydev\_pydev_comm\server.py", line 4, in <module>
    from _shaded_thriftpy.server import TServer
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\third_party\thriftpy\_shaded_thriftpy\server.py", line 9, in <module>
    from _shaded_thriftpy.transport import (
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\third_party\thriftpy\_shaded_thriftpy\transport\__init__.py", line 57, in <module>
    from .sslsocket import TSSLSocket, TSSLServerSocket  # noqa
  File "C:\Program Files\JetBrains\PyCharm Community Edition 2018.3.4\helpers\third_party\thriftpy\_shaded_thriftpy\transport\sslsocket.py", line 7, in <module>
    import ssl
  File "C:\home\miniconda\envs\scw\lib\ssl.py", line 98, in <module>
    import _ssl             # if we can't import it, let the error propagate
ImportError: DLL load failed: The specified procedure could not be found.
Process finished with exit code 1

Something which may be related is that I created a new virtual environment in PyCharm and when I attempted to update the pip module the following SSL-related error occurred:

Collecting pip==19.0.1
  Could not fetch URL https://pypi.org/simple/pip/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pip/ (Caused by SSLError("Can't connect to HTTPS URL because the SSL module is not available.")) - skipping
Could not fetch URL https://pypi.org/simple/pip/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pip/ (Caused by SSLError("Can't connect to HTTPS URL because the SSL module is not available.")) - skipping

pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available.
  Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pip/
  Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pip/
  Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pip/
  Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pip/
  Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pip/
  Could not find a version that satisfies the requirement pip==19.0.1 (from versions: )
No matching distribution found for pip==19.0.1
pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available.

BTW I have replaced my Miniconda installation with a fresh one and I continue to get the above errors. I installed Python 3.7 from python.org and created a virtual environment based on that and I did not get the above errors so my assumption is that this is somehow related to the Miniconda environment, although the environment has worked well until today. I will next try installing a full Anaconda environment and see if that makes any difference. — James Adams, Feb 08 '19 at 22:09

score 6 · Accepted Answer · answered Feb 09 '19 at 19:01

6

I encountered the same issue with PyCharm recently. Based on their forum post it's a known issue that will be fixed in the next release of Pycharm 2019.1. The only way that I have found to get around this is to create an environment using python 3.6. If you use that environment as your interpreter PyCharm should work properly. Hope this helps.

answered Feb 09 '19 at 19:01

Mauscow

76
2

3

EAP release with corresponding fix is already [available](https://www.jetbrains.com/pycharm/nextversion/) – user2235698 Feb 10 '19 at 14:07
1

I have installed the latest EAP release, but using this version gives no joy -- I still have the same issue with an Anaconda environment using Python 3.7.2. A downgrade of Python to version 3.6.8 fixes things. – James Adams Feb 11 '19 at 15:29
Thanks Mauscow!! Your answer was helpful. – rose Apr 29 '19 at 07:52

score 0 · Answer 2 · answered Mar 11 '20 at 16:58

I have already mentioned here that you can go ahead using your conda environment with python 3.7. The only workaround is to copy/paste two dll files to cope with the same issue asked in Python 3.7 anaconda environment - import _ssl DLL load fail error

PyCharm: ImportError when importing any module that imports ssl

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