1

I am trying to run an installer built using InstallShield, and when using the installer in Windows 2008, it works as intended; the same installer running in Windows 2012R2, fails with the message

Installer User Interface mode Not Supported

The installer cannot run in this UI mode. To specify the interface mode, use the I-command-line option, followed by the UI mode identifier. The valid UI modes identifiers are GUI, Console, and Silent.

I am running as Administrator, and I tried using the Compatibility Mode, but I still get the same error. I checked the InstallShield project and it does have the default Windows UI mode to GUI. What causes this error and how can I fix it?

Adrian Pang
  • 1,125
  • 6
  • 12

1 Answers1

0

Terminal Server: Is this a terminal server machine? Not my field, but there is a difference between Execution Mode and Installation Mode on Terminal Servers.

From ITProToday (source): Installing applications on a terminal server has to be done in a special way to ensure it is usable by all users of the terminal server...There are two modes in terminal server, Execute and Install. By default all users are logged on in Execute mode and this means they can run programs etc. When you want to install an Application for use by everyone the Administrator should change to Install mode.

Change.exe: https://ss64.com/nt/change.html

Add / Remove Programs: Do you install through the Control Panel Add/Remove Programs tool? Or do you use the command "Change User /Install" at a prompt? If you use this command, you should return to normal execution mode by using the command "Change User /Execute" after installing the application.

Some Links:

Stein Åsmul
  • 39,960
  • 25
  • 91
  • 164