5

no matter what I do I get this error 

C:\Users\MyPc>conda update --all
Solving environment: failed

CondaHTTPError: HTTP 000 CONNECTION FAILED for url <https://repo.anaconda.com/pkgs/free/win-64/repodata.json.bz2>
Elapsed: -

An HTTP error occurred when trying to retrieve this URL.
HTTP errors are often intermittent, and a simple retry will get you on your way.

If your current network has https://www.anaconda.com blocked, please file
a support request with your network engineering team.

SSLError(MaxRetryError('HTTPSConnectionPool(host=\'repo.anaconda.com\', port=443): Max retries exceeded with url: /pkgs/free/win-64/repodata.json.bz2 (Caused by SSLError("Can\'t connect to HTTPS URL because the SSL module is not available."))'))

I have searched all the internet , re-installed anaconda and did whatever is there on suggestion but this issue is still there. Windows 10 C:\Users\MyPc>anaconda --version anaconda Command line client (version 1.7.2) C:\Users\MyPc>conda --version conda 4.5.12

rpanai
  • 12,515
  • 2
  • 42
  • 64
dev
  • 732
  • 2
  • 8
  • 29
  • anyone plz help here – dev Feb 19 '19 at 20:26
  • 1
    Same problem here and fixed by installing https://slproweb.com/products/Win32OpenSSL.html and adding it to the PATH after installation. The suggestion came from reading along the lines of this discussion: https://github.com/conda/conda/issues/6064 – trox Feb 28 '19 at 19:40

4 Answers4

21

In my case I got this kind of error message when I try to run this command

conda install tensorflow

here is the Error message

CondaSSLError: OpenSSL appears to be unavailable on this machine. OpenSSL is required to download and install packages. Exception: HTTPSConnectionPool(host='repo.anaconda.com', port=443): Max retries exceeded with url: /pkgs/main/win-64/current_repodata.json (Caused by SSLError("Can't connect to HTTPS URL because the SSL module is not available."))

This is the solution for that

step 01

go to your installation path of anaconda3

installation path of anaconda3

step 02

now go to the this file path

anaconda3\Library\bin

step 03

now select this DLL file and copy that

libcrypto-1_1-x64.dll
libssl-1_1-x64.dll

step 04

after that go to this file path and paste that to inside of that folder

anaconda3\DLLs
Dhamith Kumara
  • 499
  • 5
  • 9
0

I had this same issue, and the thing that fixed it for me was to install an earlier 32-bit version of Conda. For some reason the newer 64-bit version seemed prone to this error. You can find an earlier version of Conda here:

https://repo.continuum.io/archive/

You should search for an Anaconda3 version that only has x86, not x86_64.

The Overlander
  • 35
  • 1
  • 6
0

I had the same problem, the simple solution is:

  • open anaconda navigator from start menu, then run CMD.exe Prompt, and install from there, that's it.
Tamer Yousri
  • 1
  • 2
0

This command worked for me:

conda config --set ssl_verify false
pedro_bb7
  • 1,601
  • 3
  • 12
  • 28
  • I have used this command successfully for another purpose (not the question at hand). I found an [alternate answer](https://stackoverflow.com/a/35804869/5972778) that achieves the same effect without disabling SSL verification. – Wilson Sauthoff Jun 26 '23 at 22:08