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With the new apple rule explained at https://developer.apple.com/support/account/authentication/:

In an effort to keep your account more secure, two-factor authentication will be required for Account Holders of a developer program to sign in to their Apple Developer account and Certificates, Identifiers & Profiles starting February 27, 2019. This extra layer of security for your Apple ID helps ensure that you're the only person who can access your account.

I am getting the following error when trying to publish my iOS app on the store through the CI at https://appcenter.ms :

{
  "mandatory_update": false,
  "release_notes": "feature/navigator profile (#467)",
  "destinations": [
    {
      "id": "678b39eb-7040-43ca-b903-REDACTED",
      "name": "App Store Connect Users",
      "message": "Failed to publish to store. Error: App specific password is mandatory for 2fa enabled account in service connection id: 5b1a378c-d7bc-4492-5ad6-REDACTED",
      "code": "app_specific_password_missing"
    }
  ],
  "code": "partially_succeeded",
  "message": "Failed to publish to store. Error: App specific password is mandatory for 2fa enabled account in service connection id: 5b1a378c-d7bc-4492-5ad6-REDACTED"
}

I have looked everywhere online and crawled around the different menus without finding anything of interest.

Do you know where I should enter my app-specific password?

cadesalaberry
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3 Answers3

24

You can follow the instructions here: https://learn.microsoft.com/en-us/appcenter/distribution/stores/apple#adding-two-factor-authentication

Specifically:

Adding Two-factor authentication

If your Apple account has two-factor authentication enabled, App Store Connect requires an app-specific password as security. You can add an App-specific password to your account by navigating to Developer accounts in your Account settings.

  • Hover over an item in the Accounts list.
  • Click the three vertical dots on the right side of the list
  • Select Update app-specific password.
  • Generate an app-specific password using the Apple ID portal.
    • The name is for you to remember which service or app is using the app-specific password.
  • Copy the generated app-specific password and paste it into the dialogue.
  • Save by clicking Update.
Phillip LeBlanc
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    I can confirm that while this is the method described on docs.microsoft, it does not work for me. I still receive the same error as OP after re-connecting to TestFlight from within App Center and generating/updating my app-specific password. – Ash Jun 06 '19 at 03:36
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    While this was working, as of today credentials for apple are failing and 2fa verification codes are always being rejected. – Frank Mar 05 '20 at 07:31
  • Amazing description, thank you for your input. – R3muSGFX Jan 28 '22 at 08:22
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    What if you don't have a list of accounts and are just getting setup for the first time? There's no 3 vertical dotes and no "Update app-specific password" option. If I try to enter the app-specific error while creating the account, it won't work. If I enter the actual Apple ID PW, my trusted device gets a 2FA verification code, but I have nowhere to enter the code. – Jay Koutavas Feb 23 '23 at 21:04
  • This feature is now deprecated. It appears appcenter want you to use the Connect API method. – Hyetigran Feb 24 '23 at 00:08
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This error is coming because of 2 factor authentication, you need to enter OTP for your apple app store ID.

Step 1: https://appcenter.ms/ open the app center click on distribute navigation link.
Step 2: Click on stores
Step 3: you can see the error message to reenter your Apple connect credentials for the verification, it will ask for OTP.
Now you can publish your app on app store.

David Buck
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Sachin Gaikwad
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  • After doing the above I can't type into the popup which says 'You don't have access to update this connection.'. Even though I have admin rights. – Dirk R Feb 02 '21 at 10:42
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I resolved this issue by navigating to https://appcenter.ms/settings/accounts.

Ivneet Singh
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