VS Marketplace Add Member displayes Invalid Domain error

Question

I am trying to add a member to Visual Studio Marketplace. In my account I go to Manage Publishers & Extensions -> Members and click om '+ Add'. Whatever e-mail I provide shows "Invalid Domain" error:

Is it a VS Marketplace bug or do I need to somehow link Azure directory (or any other users directory) first?

Apparently almost two years later and Microsoft did not address the issue of the "invalid domain". — sorin, Feb 26 '21 at 09:40
That is a known bug documented at https://github.com/microsoft/vsmarketplace/issues/109 -- solution is to use good old email to request help from them.... Be sure you also comment on the bug, to make it more obvious that it affects LOTS of users. — sorin, Jul 28 '21 at 15:32

score 13 · Accepted Answer · answered Jul 03 '19 at 16:32

I'm having the same issue with a newly registered Publisher and have contacted Microsoft. Here's what I was told:

Apologies for the inconvenience you are facing. This is currently due to an issue at our end. To unblock you, we can add the users manually to the publisher. Could you please provide us the VSIDs of the users that you are trying to add to the publisher?

To provide the VSID, do the following:

Login to the Marketplace (https://marketplace.visualstudio.com) with the email address that has to be added to the publisher.

After getting logged in, from the same browser window, open https://marketplace.visualstudio.com/_apis/connectiondata

You should see some JSON data in the window.

Copy paste the output of the page that you see. We are interested in the "id" field of the "authenticated" user.

We will manually add the users to your publisher, once we have the VSIDs details.

You'll want to contact Microsoft using the "Need help? Contact Microsoft" link that Grzegorz Smulko also mentioned, but you might as well collect the relevant IDs to include when you reach out to expedite the process.

No joke! So frustrating. Have a few more people I need to add and was surprised to see this has not been addressed. — Mike Wright, Aug 19 '20 at 04:53
you are amazing. this saved my day! thanks a lot.. still working fine. — mariux, Jun 09 '22 at 15:28

score 2 · Answer 2 · answered May 19 '19 at 02:18

2

Microsoft may be requiring Microsoft federated(Hotmail, Live..., or AD integrated) IDs.

Due to the complete lack of documentation, I have been unable to verify this claim.

This could also be attributed to Microsoft banning gmail.com as a valid source e-mail domain.

answered May 19 '19 at 02:18

As I found they won't allow email from live.com too at this time. – Sam Chen Aug 12 '19 at 00:28

score 1 · Answer 3 · answered May 18 '19 at 15:09

1

It looks like a bug to me.

I've tried to add a new member from the same domain as all the other existing members and I'm getting the very same error.

I'd suggest contacting MS using the "Need help? Contact Microsoft" link from the top-right corner.

answered May 18 '19 at 15:09

Grzegorz Smulko

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Unfortunately the email address in Contact link doesn't work at this time, you can see more here https://developercommunity.visualstudio.com/content/problem/998386/unable-to-send-email-to-vsmarketplace.html – Sam Chen Apr 30 '20 at 16:32

Anup · Answer 4 · 2022-06-24T06:43:32.707

There is an alternate way to add members via User Id. Please follow the steps mentioned here:

Ask member (that you want to add) to login their account on Marketplace
User Id will be visible by hovering over email as shown in image.
Member can copy the User Id by clicking copy-to-clipboard button and share with the current owner of the publisher(you).
Now the current owner of the publisher(you) can add member using User Id from members tab. Click on + Add -> Now enter the User Id-> Select a role you want to assign to the new member.

As shown in the below screenshot.

VS Marketplace Add Member displayes Invalid Domain error

4 Answers4