App Store: app is released and showing on 9/10 devices, but not all

Asked Jul 15 '19 at 13:18

Active Jul 15 '19 at 13:18

Viewed 31 times

The device that can't display the app is running version 11.4.1 (15G77). Instead of showing any apps, it's instead displaying 'no apps found'. Hoping someone has had a similar issue and found a fix.

Tried with different sets of iOS devices, none had the same issue.

asked Jul 15 '19 at 13:18

Pico Media

make sure the app is available in that specific device App Store country – Gustavo Vollbrecht Jul 15 '19 at 13:21
Hi Gustavo, it's available in the device's country. – Pico Media Jul 15 '19 at 13:23
did the app fall into a sensible category such as gambling? – Gustavo Vollbrecht Jul 15 '19 at 13:40
Please provide more information, i.e. when was it publishing, is it a new app / update, deployment target, category etc. Where do you see the "no apps found" – Max Jul 15 '19 at 15:24

App Store: app is released and showing on 9/10 devices, but not all

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