Microsoft Graph - PopAuthenticatorInvalidSignature errors when patching to calendar events

Question

We're seeing errors with the graph api when making a PATCH request to https://graph.microsoft.com/v1.0/me/calendars/$(CALENDAR_ID)/events/$(EVENT_ID).

This is in an integration that has been in production for some time and we've never seen this before. Is this a bug with the api, downtime, or something we should handle on our end? Here's an example response:

HTTP 401
{
  "error": {
    "code": "PopAuthenticatorInvalidSignature",
    "message": "Signature is invalid for pop authenticator.",
    "innerError": {
      "date": "2019-09-25T18:33:37",
      "request-id": "1383b020-6ba0-44db-85b8-03cfbf277cd3"
    }
  }
}

Here are additional request ids:

0c2a47da-1090-4c06-b5cb-fc95b3964913
7403116f-3edd-4d39-adf9-51ed2feaee23
27df39b8-43ad-41f8-b9f1-b5e2adaafb4b
408c8686-bf78-4a82-883a-7e794838d846
7130b609-1a0a-46f2-b523-0db1db591fe1
9659a797-180f-4f41-bba0-b1b490408752
161ea8d8-dcf5-4f0d-aa21-32b584e22ba6

Happy to provide additional information if needed.

I'm getting the same error, just started today for me also. I am using the beta endpoint and using app authentication (if that helps). — Brian Ball, Sep 25 '19 at 20:24
Also seeing a similar error when trying to query `https://graph.microsoft.com/v1.0/users/.../messages` -- just started in the last hour or two for us. — Andrew Goldberg, Sep 25 '19 at 20:40
Yeah - seeing the same thing and a few colleges are as well. This looks to be some sort of outage in o365 land. — Bradley, Sep 25 '19 at 20:48
Same here. Lots of users getting errors out hitting the Graph API for accessing mail and calendar. — Nick Barnes, Sep 25 '19 at 21:01
Same here too. I've tested with different users, and some of them are working fine while others receive 401 error — Paolo Raez, Sep 25 '19 at 21:24
We hit the Graph API retrieving emails every 15 seconds. Problem started Sep 26 2019 17:57 UTC and continued till 22:13 UTC. The service worked intermittently during that period. Calls have worked for two hours now since that last error. I'm in Australia. — Dave Moten, Sep 26 '19 at 00:08

score 8 · Accepted Answer · answered Sep 26 '19 at 07:58

8

This was a server side issue that's now been rectified.

answered Sep 26 '19 at 07:58

Sivaprakash-MSFT

476
3
8

score 2 · Answer 2 · answered Sep 25 '19 at 23:42

I've seen this exact issue across multiple customers' Graph applications. It's been sporadic since at least yesterday and as of roughly 17:30 Central today, it's stopped happening completely. It certainly looks like some sporadic API outage/issue.

We have not re-registered any applications - it just stopped failing on its own. We've encountered this issue with apps that have been registered with both the old and the new app registration system, so I don't think it's related at all.

I read the deprecation notice on the old app registration portal as saying that the old portal is deprecated, not that any previously registered apps are deprecated and need to be re-registered. Microsoft would never silently break nearly everyone's API access like that.

score -3 · Answer 3 · answered Sep 25 '19 at 22:12

I think I got an answer. Looks like Microsoft has deprecated an old way of registering applications. If you go to https://apps.dev.microsoft.com you will see the deprecation message and also will find a link where you can handle it.

I did it and my application is working again.

Microsoft Graph - PopAuthenticatorInvalidSignature errors when patching to calendar events

3 Answers3