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I created a Flow where if a record is created in Common Data Service it will delay for 10 seconds an email containing the information from the record just entered. I had everything working up until I decided to make the email format a little better looking, deleted some dummy data I had entered and now it pops up this error in Flow:

The request failed. Response content: '{"status":412,"message":"A record with matching key values already exists.","source":"org50841ab4.crm.dynamics.com","errors":[],"debugInfo":"clientRequestId: dbdfdece-dad5-431e-abd7-ede83be8bdf2"}'.

From what I can tell the record is entered into Common Data Service just fine but I receive the same error every time. Can anyone help me with this?

TylerH
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B McNabb
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  • Do you have any alternate key configured? Maybe somehow dummy data Id conflicts with new record like some auto-sequence number. Or read this: https://powerusers.microsoft.com/t5/Building-Flows/Using-Get-Record-Action-in-Common-Data-Service/td-p/265408 – Arun Vinoth-Precog Tech - MVP Nov 06 '19 at 16:32
  • @ArunVinoth - I don't have another auto number key or anything although I do have a primary field and primary image under the same entity. I wonder if that might have something to do with it? – B McNabb Nov 06 '19 at 16:38
  • Please don’t use the flow tag (the tag info says that). Can you find a better tag instead? For example facebook-flow or microsoft-flow. – Ole V.V. Nov 10 '19 at 06:22
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    I've had the same error for a flow that has been working for weeks and now all of a sudden has this behavior. I'm really baffled with how unstable Microsoft Flow is, and how noone seems to care about it. – Nathan Jan 19 '20 at 18:57

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