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I released my app on Google Play Alpha. I added testers through lists of email addresses by selecting "Closed Alpha Testing" under "Choose a testing method". So to be clear, this is not a duplicate of this question, since I'm not using Google groups.

However, when I then open the Opt-in URL (https://play.google.com/apps/testing/com.my.app), I get the message "App not available for this account":

App not available for this account

I'm 100% sure I'm signed in to the right Google account, and everyone else I invited also gets this error. I also did not receive any email regarding the invite, like some people suggested should happen when I googled it.

Currently, it's been about 2 hours since I've published the app to the alpha track, and nothing has changed.

How can I test the app on the closed alpha track?

Wouter Florijn
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    I'm voting to close this question as off-topic because https://meta.stackoverflow.com/questions/255745/why-cant-i-ask-customer-service-related-questions/255746#255746 – Tim Nov 28 '19 at 14:19
  • Check email list for this version. – Style-7 Nov 29 '19 at 08:10
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    @Tim I answered the question myself now. I agree it's a bit off-topic, though I think with the answer added, it could help others running into this issue, since I couldn't find any other posts with this answer and Google forums aren't always on point. – Wouter Florijn Nov 29 '19 at 13:44
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    @Tim that's not off-topic in any way. Quite a relevant question to google play topic – Farid Jan 28 '20 at 09:25
  • @Farid "When do I get paid for my app revenue?" is also a question relevant to google play topic. Do you think that is not off topic in any way either? – Tim Jan 28 '20 at 09:32
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    @Tim, hey here is another "customer support" related off-topic question for you https://stackoverflow.com/questions/53896956/google-app-is-published-on-internal-test-track-but-cant-be-found-downloaded. Don't you waste your time here with me flag it as duplicate or off-topic. – Farid Jan 28 '20 at 09:48

1 Answers1

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It took a while to activate. It seems now (a day later), the link does work. Though this delay wasn't clear (to me at least) from the Play Console interface.

Note: I also never received an email about the activation.

Wouter Florijn
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    I'm having the same issue. It's been two days. Have you experienced this at all after your initial question? Trying to launch an app during the COVID-19 situation, I'm starting to think that has something to do with it (staff shortages, etc). Looking for any insight. – ja408 Apr 01 '20 at 16:45
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    @ja408 I don't think I had to wait more than two days, though it might be possible. – Wouter Florijn Apr 02 '20 at 10:40
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    @ja408 how much longer did it take for you? I'm waiting as well. – Jared L. Sep 30 '20 at 12:36