Team is not showing in developer.apple.com but showing in the app store connect

Question

I have admin role of an account and able to view the team in app store connect website but with the same account not able to view the same on developer.apple.com. Did't get what is going wrong here.

Update : Adding a user from developer.apple.com, redirect to the appstore connect. It means now there is no difference between developer.apple.com user and app store connect users.

I think this is just a bug. Try to login with another browser — iOS Developer, Feb 25 '20 at 07:21

score 5 · Accepted Answer · edited Jun 11 '23 at 16:00

5

App Store Connect team is different and Developer.apple.com access is different.

You have admin role on App Store Connect but not on developer.apple.com

Ask the owner of the account to give you access on developer.apple.com

Your client needs to add you in Apple Developer

App Store Connect only and only allows you to submit your apps to the App Store while Apple Developer allows you to create your certificates and provisioning profiles, sign your apps, and distribute development and ad-hoc builds.

edited Jun 11 '23 at 16:00

HangarRash

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answered Feb 25 '20 at 07:23

Jawad Ali

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If m going to add a member from developer.apple.com, its redirecting me to the app store connect website, please check my update on question. It shows now there is no difference between both users. – user3686123 Feb 25 '20 at 07:32
do you have individual account ? – Jawad Ali Feb 25 '20 at 07:33
To check his account type, client should go to his developer account, and then check the Entity type in the Membership section – Jawad Ali Feb 25 '20 at 07:34
oh, I think client have individual account. mine is company account. – user3686123 Feb 25 '20 at 07:35
yup .. thats the issue ... thank you :) happy coding ... you can follow this answer as well https://stackoverflow.com/a/55725699/1780632 – Jawad Ali Feb 25 '20 at 07:36
I got reply from Apple support and you were correct. – user3686123 Feb 27 '20 at 04:25
yeah ... its like that – Jawad Ali Feb 27 '20 at 04:51

score 2 · Answer 2 · answered Feb 27 '20 at 04:24

2

Finally got reply from Apple support.

answered Feb 27 '20 at 04:24

user3686123

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They may have been pointing at this link: https://help.apple.com/app-store-connect/#/devdbefef011 – culix Jun 10 '20 at 03:18
The actual solution might be: You have to have been granted "Access to Certificates, Identifiers & Profiles" . See https://stackoverflow.com/a/54679267/28037 – culix Jun 10 '20 at 20:53

score 0 · Answer 3 · edited Nov 10 '20 at 12:09

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In my case, I have admin access but the team was being shown only in developer and not in appstore connect.

My solution was to select the team in Developer Account and from there you see a button to go to AppStore Connect.

After clicking the button teams were in sync.

edited Nov 10 '20 at 12:09

Dharman

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answered Nov 10 '20 at 12:04

Manoj Sethi

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score 0 · Answer 4 · answered Jun 11 '23 at 15:47

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Right now, If your account type is 'Individual' instead of 'Organization', you can't add another person to your developer account (but you can add anyone on appstore connect).

answered Jun 11 '23 at 15:47

touhid udoy

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Team is not showing in developer.apple.com but showing in the app store connect

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