Some answers of our chatbot are very long. The webchat scrolls automatically to the bottom so users have to scroll up to get to the top of the bubble and start reading.
I've implemented a custom renderer (react) to wrap the answers into a custom component which simply wraps the answer into a div-tag. I also implemented a simple piece of code to scroll to the top of the bubble.
const MyCustomActivityContainer = ({ children }) => {
const triggerScrollTo = () => {
if (scrollRef && scrollRef.current) {
(scrollRef.current as any).scrollIntoView({
behavior: 'smooth',
block: 'start',
})
}
}
const scrollRef: React.RefObject<HTMLDivElement> = React.createRef()
return (
<div ref={ scrollRef } onClick={ triggerScrollTo }>
{ children }
</div>
)
}
export const activityMiddleware = () => next => card => {
if (/* some conditions */) {
return (
<MyCustomActivityContainer>
{ next(card) }
</MyCustomActivityContainer>
);
} else {
return (
{ next(card) }
)
}
};
But this only works if the scrollbar slider is not at its lowest position (there is at least 1 pixel left to scroll down, see here). The problem is the useScrollToBottom hook which always scrolls to bottom automatically if the scrollbar is completely scrolled down.
Is there any way to overwrite the scroll behavior or to temporarily disable the scrollToBottom feature?