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Reference Question

I have a fresh install but I am unable to edit/crop any images in WordPress. Every time I upload an image, after upload, the thumbnail is blank and when I proceed next, I get the same error every time.

Image crop area preview. Requires mouse interaction

Edit: This error happens only when I try to upload a .png file

Things I have tried :

  • I have tried reinstalling multiple times.
  • There is no ?> at the end of the functions.php file as mentioned in multiple forums
  • Gave 777 permissions to the whole directory of public_html
  • Deleted the whole .htaccess file
  • Its a fresh install, so no plugins involved. Some plugins were installed by default, I tried that too
  • Works perfectly when I install locally

I dont know how to install php5-gd without a command line because I am installing WordPress on a hosting provider. But there is a extension called gd in my hpanel console. Its tooltip says its for working with images. I think its the same...(Its installed). imagick extension is also installed

Ebenezer Isaac
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2 Answers2

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clean everything and fresh install WordPress.

Vraj Kotwala
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Go to WordPress dashboard settings and media under uploading files, select the correct path of your domain in "Store uploads in this folder"

ganji madhukar
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