Unable to locate element org.openqa.selenium.NoSuchElementException: no such element: Unable to locate element: {"method":"id","selector":""}

Question

I have this test and when I run it works fine until there is this method that store all the values in the excel sheet but I only receive this message after the run.

Here is the method:

    Thread.sleep(10000);
    logger.log(LogStatus.INFO,"Storing ticket information");
    reportSubmittedPage.storeDetailstoExcel();
    logger.log(LogStatus.PASS,"Storing ticket information has been done");

org.openqa.selenium.NoSuchElementException: no such element: Unable to locate element: {"method":"id","selector":""} (Session info: chrome=81.0.4044.138) (Driver info: chromedriver=2.35.528161 (5b82f2d2aae0ca24b877009200ced9065a772e73),....... version: 81.0.4044.138, webStorageEnabled: true} Session ID: db363de6d8159700e9b9bda95379df98 *** Element info: {Using=id, value=}

I already put a thread.sleep before the function.