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I'm trying to upload a new version of an android app on Google play console, but as soon as I select the app it gives me: "An unexpected error occurred. Please try again later."

No other information is provided, and it worked 3 days ago. Is there anything that could be wrong on my end or did google just break their interface somehow?

(I'm using google chrome on unbuntu 18)

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    We are experiencing the same issue starting this morning. They probably have some server problems. – roelvogel Jul 01 '20 at 07:38
  • Same here! Worked yesterday... – wallef Jul 01 '20 at 07:44
  • Does this answer your question? [Google Play Developer Console - An unexpected occurred. Please try again later](https://stackoverflow.com/questions/33629371/google-play-developer-console-an-unexpected-occurred-please-try-again-later) – Peter O. Jul 01 '20 at 22:06

2 Answers2

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You can use new version of the console (https://play.google.com/console) to upload new version of your app.

Vadim Kotov
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Sy4tech
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    The old console seems to be having issues today, but the new one allows for browsing and submitting apps, as far I know. – BoKKeR Jul 01 '20 at 08:45
  • Experiencing this even when trying to promote a release from Beta to Production on the new Console. Anyone has a different experience? – cauende Jul 01 '20 at 09:21
  • After days of not been able to upload APK to the play store. The new https://play.google.com/console works well for APK upload. The old console appears to be buggy – Seunope Jul 25 '20 at 21:41
  • Its happening again with the "new" play console but I'm getting a 403 in the JS console along with multiple warnings that some `dart.js` file couldn't be found. Signing out and back in, trying on a different internet connection and a different browser did not work. – Daniel Aug 05 '21 at 06:43
3

With some URL hackery you should be able to upload and publish a new version of the app even with the error.

  1. Open the Google Play Console
  2. Right-click an app and choose "Open in new tab"
  3. Replace AppDashboardPlace in the URL to a working page like MarketListingPlace

I can see the following pages work currently:

  • Android vitals > Deobfuscation files
  • Development tools > *
  • Release management > App releases (incl. tracks and releases)
  • Release management > Android Instant Apps
  • Release management > Artifact library
  • Release management > Device catalog
  • Release management > App signing
  • Store presence > *
  • User acquisition > *
  • User feedback > *

It was fine for me 6 hours ago, I now encounter the same problem from Sweden. A few people have reported this problem online for the last 2 weeks.

Private browsing mode in Chrome, Firefox and Safari didn't solve it, no JS console errors or network errors. Circumventing the AJAX request returned a blank page with the same "An unexpected error occurred". I can't see how this could be a client issue.

NoChecksum
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