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Our app on the Play Store is getting stuck on a white screen after loading the splash screen. This issue seems to be occurring on devices running Android 10. The app runs fine on iOS and Android 7 and 8. It also works when running locally, and no error message appears when debugging in Chrome.

We have tried adding the setTimeout delay for the splash screen, removing/adding the Android platform, and changing the target SDK version. The last update we made to the app was adding a new preference tag to fix the Apple warning about the deprecated UIWebView:

<preference name="WKWebViewOnly" value="true" />

Does anyone have an idea how to fix this issue?

user14043865
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1 Answers1

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If you have a copy of Android Studio running, it might be worth checking the logcat panel.

floodlitworld
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