You need to request the token with openid scope to retrieve the additional user information as claims of the JWT token. You can refer https://apim.docs.wso2.com/en/latest/learn/api-security/openid-connect/obtaining-user-profile-information-with-openid-connect/ for more details.
For instance, if you want to get the user roles in the generated JWT, you can add the http://wso2.org/claims/role
claim as a requested claim under Claim Configuration
to the service provider you are using from the carbon console. Refer https://is.docs.wso2.com/en/5.10.0/learn/configuring-claims-for-a-service-provider/#claim-mapping for more details.
Then when you are invoking the token endpoint, you need to add the openid scope.
curl -k -d "grant_type=password&username=<USERNAME>&password=<PASSWORD>&scope=openid" -H "Authorization: Basic <BASE64 ENCODED CONSUMER_KEY:CONSUMER_SECRET>, Content-Type: application/x-www-form-urlencoded" https://<GATEWAY_HOSTNAME>:<PORT>/token
The generated JWT token payload will be something like this,
{
"sub": "admin",
"aut": "APPLICATION_USER",
"aud": "5af6EfSzqxS_dfmUnQ28sHdpZzYa",
"nbf": 1610395871,
"azp": "5af6EfSzqxS_dfmUnQ28sHdpZzYa",
"scope": "openid",
"iss": "https://localhost:9443/oauth2/token",
"groups": [
"Internal/subscriber",
"Internal/creator",
"Application/admin_DefaultApplication_PRODUCTION",
"Application/apim_devportal",
"Internal/publisher",
"Internal/everyone",
"Internal/devops",
"Application/apim_admin_portal",
"admin",
"Internal/analytics",
"Application/apim_publisher"
],
"exp": 1610399471,
"iat": 1610395871,
"jti": "75ddfca2-5088-435d-825a-3320efc10036"
}
Hope this helped!