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We are trying to call the Cybersource API and are getting the following message: errors: type: forbidden message: Request not permitted

(please see image attached).

We are using this API https://developer.cybersource.com/api-reference-assets/index.html#token-management_customer_create-a-customer and the authetication keys for the current test account we have.

The question will be: What permissions should we take into account to be able to call that API?

Thanks for any help!

Chris

enter image description here

Chris Geiser
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  • Hi Chris, are you able to solve the issue? I am getting the same error and don't know what is happening wrong. First I thought it was the profile ID header missing in the request. So I generated a new profile ID and sent it with the same, but the response is the same. – attacomsian Dec 23 '20 at 13:47

1 Answers1

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I faced a very similar issue to you just the other week - and was able to get some feedback from the CyberSource team.

Basically - they only have payment services in the sandbox environment - the rest of the services (like token management) will be available in test environments once contracts are in place.

Onalenna Monare
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