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Kofax server throws error "VRS failed with error -136" when a job is submitted with index fields and works fine when job is submitted without index fields. I suspect some configuration issue on the kofax server setup but unable find which configuration is causing it throw error -136

A K
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    That's a bit vague to actually suggest something useful. Best would be to contact Kofax Support (after having consulted the [Knowledge Base](https://knowledge.kofax.com/)). – Fildor Feb 17 '21 at 10:00
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    Can you lookup what VRS error 136 encodes? My access has expired, so I cannot look it up. Your license is valid, right? – Fildor Feb 17 '21 at 10:09
  • License is valid and also I seached for this error code. No help found. – A K Feb 17 '21 at 10:11
  • "VRS failed with error -136" is observed with imported file format is multipage tif file from a scanned job is uploaded. So looks like kofax is unable to import and process scanned output file format is a multi-page tiff. So not sure why it fails for multi page tiff file. – A K Feb 22 '21 at 09:04

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