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I am trying to integrate Sendbird with iOS in swift. Outgoing call is working fine for me. I am not getting any Push for incoming calls. neither of the delegate methods of cxproviderdelegate are not getting called. Can any one help me to understand how to implement the same?

I have uploaded all the voip and push notification certificates on sendBird portal. Same certificates are working fine with FCM for receiving push from FCM.

Rishi Chaurasia
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Rishi,

Typically when we see issues with push notifications for iOS, it stems from a few things.

  1. The APNs .p12 certificate was not uploaded to the dashboard. You mention you've done this but are testing with FCM. We require the APNs Certs for our Swift SDK.
  2. The iOS Device is not registering the User Token to Sendbird (Can be checked by looking at Users > { User } > Push Notification

If you have not already, I'd highly take a look at the iOS Calls Sample App and compare its implementation to yours.

Unfortunately without a lot more information it's difficult to guide you on how to properly implement iOS Calls in Swift. You may consider utilizing their Community for more back and forth conversations.

Tyler Hammer
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  • Thanks for the response. Yes I had done both the above steps. I tried running the sample code provided by sendbird (QuickStart) but the same is not running on my device. I tried to call via their sample app and that is working fine. Can you let me know what info you need. I can share if I can – Rishi Chaurasia Feb 24 '21 at 20:54
  • I'd need your APP_ID but I'd prefer not to have you post in publicly. Can you provide me the exact name of your organization in Sendbird? I can locate your APP_ID there. – Tyler Hammer Feb 24 '21 at 21:01
  • Shared with you. Please check your inbox @tyler – Rishi Chaurasia Feb 26 '21 at 08:43
  • hey @tyler am getting error "NotAuthenticated 1800303 The user is not authenticated." – Rishi Chaurasia Feb 26 '21 at 12:09