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Background

I have been trying for the last week to rebase a clearcase view for my project, but every time I try I get a weird null exception depicted in the two windows below: enter image description here I do not know why this is occurring and need help determining how to even begin fixing this issue.

So far here is what I have tried:

  1. Restarting the client
  2. Restarting my computer
  3. Refreshing the view and updating.
  4. Updating my eclipse environment.

I have also seen a fix on the IBM website for a similar issue, but my version of Clearteam explorer is well beyond the version it prescribes for a fix:

When you are trying to login with the IBM Rational ClearTeam Explorer (CTE) version 8.0.1.11 and later with the Eclipse plugin, you may receive the following error: CRMAP7009: Command "Login" failed: Error: "java.lang.IllegalStateException: null"

This behavior does not occur with CTE 8.0.1.10 with the Eclipse plugin or with the standalone CTE 8.0.1.11 client. It only occurs using the Sun JRE 6, not when using the IBM JRE 6.

My clearteam explorer version is 9.0.2: enter image description here

Question

What are other possible actions I can take to fix the null pointer issue mentioned above?

isakbob
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2 Answers2

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OK, you're going to hate this, but the only thing I can do is ask questions and point you to IBM/HCL support.

  1. Is this a web-based view? A snapshot view? A Dynamic view?
  2. Does a new view work?
  3. Are there any errors in the CTE workspace log? (%USERPROFILE%.Rational\CTE8\workspace.log)
  4. Is this the CTE plugin installed into Eclipse? Or the CTE "full" client? And does it matter?
  5. Have you tried this using the command line interface (cleartool/rcleartool as appropriate)
  6. Does running in debug mode tell us anything additional? (See https://www.ibm.com/support/pages/how-enable-trace-ccrc-client-and-server) Note that on windows, CTE/eclipse will spawn a separate console window to print some eclipse diagnostic output that may or may not be important. You'll want to capture that before exiting the session.
  7. If this is a web-based view, has anyone checked the WAN server logs?

CRMAP7009 is a "catch all" message for CTE, but since that is an exception message, it should be expanded upon SOMEWHERE. Half the battle is finding the rest of the message.

Brian Cowan
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  • I have solved the issue. It pertained to question 4. Because it wasn't a full client, it messed up the system somehow. Thank you Brian. – isakbob Sep 10 '21 at 21:35
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In those case, I always try and fall back to command line, using in your case cleartool rebase.
See "Rebase a stream on linux using cleartool" (the same idea applies on Windows), and "How to rebase in ClearCase on latest baselines?".

That way, I can see if the issue is with ClearCase itself or with the Eclipse ClearCase plugin.

VonC
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