i am trying to create a DialogFlow CX agent and call webhook Cloud function. The primary criteria for authentication is to use the service account. I expected this to be created automatically as per the docs mentioned here but I just cant see it in my IAM list.
Is this a bug or am i looking at something else?
Services accounts are created only when needed. If you proceed to add the webhook to the cloud Function, test it and then go to the IAM & Admin page you should be able to see it. Please, remember to mark the Include Google-provided role grants checkbox to be able to see it. If it is not created you can always manually do it as it shows in the documentation that you linked with the command:
gcloud beta services identity create --service=dialogflow.googleapis.com --project=agent-project-id
