I'm facing with a really strange issue. I interfaced a SAML authentication with OTRS which is an ITSM written in Perl and the Identity Provider sends the attributes as follow :
LoginName : dev-znuny02
mail : test2@company.dev
Profile : company.autre.idp.v2()
Profile : company.autre.mcf.sp(dev)
givenName : MyName
sn : Test2
I handle these with a module called Mod_Auth_Mellon and as you can see the attribute Profile
is multivaluated. In short I retrieve all of these values with the following snippet :
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
$Self->{ConfigObject} = $Kernel::OM->Get('Kernel::Config');
$Self->{UserObject} = Kernel::System::User->new( %{$Self} );
# Handle header's attributes
$Self->{loginName} = 'MELLON_LoginName';
$Self->{eMail} = 'MELLON_mail';
$Self->{Profile_0} = 'MELLON_Profile_0';
$Self->{Profile_1} = 'MELLON_Profile_1';
$Self->{gName} = 'MELLON_givenName';
$Self->{sName} = 'MELLON_sn';
return $Self;
}
sub Auth {
my ( $Self, %Param ) = @_;
# get params
my $lname = $ENV{$Self->{loginName}};
my $email = $ENV{$Self->{eMail}};
my $profile0 = $ENV{$Self->{Profile_0}};
my $profile1 = $ENV{$Self->{Profile_1}};
my $gname = $ENV{$Self->{gName}};
my $sname = $ENV{$Self->{sName}};
...
}
I can handle all the values of the attributes except the attribute Profile
. When I take a look to the documentation, they said :
If an attribute has multiple values, then they will be stored as
MELLON_<name>_0, MELLON_<name>_1, MELLON_<name>_2
To be sure, I activated the diagnostics of the Mellon module and indeed I receive the information correctly :
...
MELLON_LoginName : dev_znuny02
MELLON_LoginName_0 : dev_znuny02
MELLON_mail : test2@company.dev
MELLON_mail_0 : test2@company.dev
MELLON_Profile : company.autre.idp.v2()
MELLON_Profile_0 : company.autre.idp.v2()
MELLON_Profile_1 : company.autre.mcf.sp(dev)
...
When I try to manipulate the MELLON_Profile_0
or MELLON_Profile_1
attributes in the Perl script, the variable assigned to it seems empty. Do you have any idea on what can be the issue here ?
Any help is welcome ! Thanks a lot guys
PS : I have no control on the Identity Provider so I can't edit the attributes sent